Neha Bhagat
@nehabhagat
Dedicated HR professional with strong customer service and administrative skills.
What I'm looking for
I am a dedicated HR professional with a strong background in customer service and administration. My educational journey includes a Post Graduate Diploma in Business Management with a focus on Human Resources from Lambton College, complemented by a Master's in Business Administration from Guru Nanak Dev University. I have honed my skills through various roles, including my current position as an SAP Operations Clerk at Real Canadian Superstore, where I excel in providing exceptional customer service and ensuring accurate product management.
Throughout my career, I have demonstrated my ability to manage administrative tasks effectively, as seen in my role as an Administrative Assistant at Learning Beam Academy. Here, I successfully organized meetings, managed communications, and oversaw regulatory activities, all while maintaining a focus on student and staff needs. My experience at Marriott Worldwide Reservations further solidified my customer service skills, where I facilitated seamless travel experiences for guests and handled inquiries with professionalism and care.
Experience
Work history, roles, and key accomplishments
SAP Operations Clerk
Real Canadian Superstore
Sep 2023 - Present (2 years)
Provided exceptional customer service and ensured accurate product scanning. Executed company-directed promotions and programs while maintaining product displays and marking down products.
Loyalty Care Associate
Marriott Worldwide Reservations
Nov 2022 - Present (2 years 10 months)
Provided guests with a seamless travel experience by answering inquiries about property facilities, services, and room accommodations via voice, email, and chat. Handled incoming contacts for various Marriott brands, processing reservation requests and supporting basic loyalty and customer care requests.
Sales and Service Associate
Marriott Worldwide Reservations
Feb 2022 - Present (3 years 7 months)
Provided guests with a seamless travel experience by answering inquiries about property facilities, services, and room accommodations via voice, email, and chat. Handled incoming contacts for various Marriott brands, processing reservation requests and supporting basic loyalty and customer care requests.
Administrative Assistant
Learning Beam Academy
Jan 2022 - Present (3 years 8 months)
Managed incoming phone calls and emails, organized meetings for staff and parents, and handled administrative activities related to student admissions. Oversaw regulatory activities related to funds, planning, and budgeting, and assisted with teacher and class scheduling.
Intern Support Staff
YP CPA Professional Corporation
May 2021 - Present (4 years 4 months)
Performed desk-based research to support documentation and coordinated with the client-centric team for telephone/web and email-based inquiries. Updated client records for document collection and responded to new prospects' social media queries.
Grocery Associate
Real Canadian Superstore
Jan 2021 - Present (4 years 8 months)
Provided great customer service by ensuring store shelves were stocked and responding to customer needs. Maintained and stocked product displays and shelves to company standards, ensuring accurate product scanning and identifying inventory needs.
Quality Assurance Associate
Meridian Lightweight Technologies
Sep 2020 - Present (5 years)
Inspected, tested, and measured materials using calipers, gauges, or micrometers. Operated electronic inspection equipment and monitored operations to ensure production standards were met.
Quality Assurance Associate
Meridian Lightweight Technologies (Teppen Corporation)
Sep 2020 - Present (5 years)
Inspected, tested, and measured materials using calipers, gauges, or micrometers. Operated electronic inspection equipment and monitored operations to ensure production standards were met.
Executive Officer
AB Grain Spirits Pvt Ltd.
May 2018 - Present (7 years 4 months)
Screened and pre-qualified resumes and job applications, informing candidates of requirements and conditions. Examined candidate inventories, scheduled interviews, and managed personnel placements.
Education
Degrees, certifications, and relevant coursework
Lambton College
Post Graduate Diploma, Business Management Human Resources
Completed a Post Graduate Diploma in Business Management with a specialization in Human Resources. Acquired knowledge in various HR functions and business management principles.
Guru Nanak Dev University
Masters in Business Administration, Human Resources
Obtained a Masters in Business Administration with a focus on Human Resources. Developed advanced skills in HR strategies, organizational behavior, and management.
Khalsa College for Women
Bachelors of Commerce, Commerce
Completed a Bachelors of Commerce degree. Gained foundational knowledge in business, finance, and accounting principles.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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