HSHena Syed
@henasyed
Dynamic business development manager with expertise in recruitment and HR.
IndiaWhat I'm looking for
I am a seasoned business development manager and entrepreneur with a strong background in recruitment and human resources. In September 2024, I launched my own freelance recruitment firm focused on the hospitality and healthcare sectors in the UK. My experience includes developing and implementing business strategies that align with company goals, identifying new markets, and generating leads that convert into long-term clients.
Previously, I worked with RSR Global LTD, where I successfully built and maintained strong relationships with clients and stakeholders, negotiated contracts, and closed business deals. My career also includes roles at American Express and ACS, where I honed my skills in customer service and HR processes. I am adept at using various software tools and have a proven track record of achieving sales growth and client satisfaction.
Experience
Work history, roles, and key accomplishments
Freelance Recruitment Consultant
Self Employed
Sep 2023 - Present (1 year 9 months)
Launched a freelance recruitment firm focusing on hospitality and healthcare sectors, providing recruitment solutions for UK clients.
Business Development Manager
RSR Global LTD
Dec 2010 - Apr 2012 (1 year 4 months)
Developed and implemented business development strategies, identified new markets, and generated leads to convert them into long-term clients. Built strong relationships with clients and stakeholders, negotiated contracts, and tracked business development activities.
Customer Service Associate
American Express
Dec 2011 - Mar 2012 (3 months)
Assisted corporate customers of American Express in Australia and New Zealand, providing support and resolving inquiries to enhance customer satisfaction.
HR Associate
ACS A Xerox Company
Nov 2009 - Jun 2011 (1 year 7 months)
Handled retirement benefits for multiple US clients, managing voice and non-voice processes, and ensuring compliance with client requirements.
HR Process Associate
Steria India Ltd.
Jan 2008 - Mar 2009 (1 year 2 months)
Managed inbound/outbound calls, supported employees, coordinated training, and handled payroll processing for multiple clients while ensuring quality and compliance.
Education
Degrees, certifications, and relevant coursework
Kanpur University
Bachelor of Science, Science
Grade: First Division
Completed a Bachelor of Science degree with First Division, demonstrating a strong understanding of scientific principles and methodologies.
APTECH
Networking Program, Networking
Completed a networking program that included training in MS-OFFICE, JAVA, C, C++, VISUAL BASIC, and HTML, enhancing technical skills for career advancement.
U.P. Board
Secondary School Certificate, Secondary Education
Grade: First Division
Achieved First Division in Secondary School Certificate (SSC), demonstrating foundational knowledge and skills in various subjects.
U.P. Board
Higher Secondary Certificate, Higher Secondary Education
Grade: First Division
Achieved First Division in Higher Secondary Certificate (HSC), showcasing advanced knowledge and preparation for higher education.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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