Loading...
Loading...
Himalayas
About usHimalayas PlusCommunityTech stackEmployee benefitsTerms and conditionsPrivacy policyContact usFor job seekers
Create your profileBrowse remote jobsDiscover remote companiesJob description keyword finderRemote work adviceCareer guidesJob application trackerAI resume builderResume examples and templatesAI cover letter generatorCover letter examplesAI headshot generatorAI interview prepInterview questions and answersAI interview answer generatorAI career coachFree resume builderResume summary generatorResume bullet points generatorResume skills section generator© 2025 Himalayas. All rights reserved. Built with Untitled UI. Logos provided by Logo.dev. Voice powered by Elevenlabs Grants
Join the remote work revolution
Join over 100,000 job seekers who get tailored alerts and access to top recruiters.
@neevbhandari
Customer-focused support professional skilled in multi-channel issue resolution and process improvement.
I am a motivated and adaptable customer support professional with hands-on experience in fast-paced event and online service environments.
At Bloom Events I processed online ticket transactions and resolved inquiries and technical issues, contributing to a 15% increase in repeat event attendance through improved complaint handling.
At Caslon Pvt Ltd I supported over 1,000 customers across email, chat, and phone, maintained a 95% satisfaction rating, and handled 60+ inquiries daily while partnering with product teams to address recurring pain points.
I am currently pursuing a Bachelor of Computer Science and eager to apply strong problem-solving, communication, and project management skills in a remote, growth-oriented role.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Work history, roles, and key accomplishments
Bloom Events
May 2024 - Jul 2025 (1 year 2 months)
Processed online ticket transactions with high accuracy and resolved customer inquiries, contributing to a 15% increase in repeat event attendance and consistently exceeding response time targets.
Caslon Pvt Ltd
Apr 2023 - Apr 2024 (1 year)
Supported over 1,000 customers across email, chat, and phone, maintaining a 95% satisfaction rating and resolving 60+ inquiries daily while driving product-process improvements.
Degrees, certifications, and relevant coursework
Bachelor of Computer Science, Computer Science
2025 -
Enrolled in a Bachelor of Computer Science program at The British College, studying core computer science topics and practical skills.
A Levels, A Levels
2023 - 2025
Completed A Levels curriculum at Global College, focusing on advanced secondary studies in preparation for university.
Software and tools used professionally
You can contact Neev and 90k+ other talented remote workers on Himalayas.
Message NeevReshna karki
Customer Support Representative, China Greatwall Hospital
simon rokka
Quality Assurance Intern, Bafal
Simon Crist
Customer Service Agent, Himalaya Nepal
Abhishek KC
Data Annotator, Cloudfactory
Soniya Agrawal
Customer Service Representative, Blys
Sabin KC
Customer Support Officer, Not Specified
Srijana Maharjan
Support Department, Traveality Corporation
Aabhas Tinkari
Customer Service Representative, Green Computing
Sangita Aryal
Customer Care Associate, Axiom Real Time Metrics
Nawaraj Bishwakarma
Customer Support Specialist, Codavatar