Simon Crist

I am an enthusiastic and detail-oriented customer service agent with a proven track record in addressing customer needs and transaction processing. My experience spans over two years in high-volume environments, where I have honed my skills in delivering exceptional customer experiences while meeting performance metrics. I excel in multitasking and utilizing technology to streamline processes, ensuring customer satisfaction and efficient operations.

At DreamPort USA, I provided personalized travel planning and booking support, showcasing my ability to sell travel packages and accommodations effectively. My strong communication and problem-solving skills have enabled me to resolve customer inquiries and concerns promptly. Currently, I am furthering my education by pursuing a Bachelor’s Degree in Information Technology at Herald College Kathmandu, which complements my customer service expertise with a solid foundation in system management and software applications.