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NeeRaaj User

@neeraajuser

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I lead sales teams and deliver training that improves performance and customer engagement.

Nepal

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I'm currently a Supervisor/Team Lead at B. and B. EduTech Pvt. Ltd., overseeing daily educational and training operations, team performance, and service quality.

I've also delivered communication, sales, and professional-development training as a Senior Executive/Co-Trainer, creating learning materials, assessing employees, and mentoring new team members.

My background includes end-to-end sales, business development, client relationship management, and leading sales representatives at Lightica Technology. I also taught computer skills and digital literacy to students in Grades 1 through 8.

Experience

Work history, roles, and key accomplishments

Current

Supervisor/Team Lead

Current

B. and B. EduTech Pvt. Ltd.

Jul 2025 - Present (1 year 2 months)

Supervise daily operations and ensure smooth execution of educational and training programs. Monitor team performance and provide guidance to improve productivity and service quality.

Team Leadership Operations Management Performance Monitoring training coordination Customer Satisfaction Reporting Recruitment Onboarding Mentorship

Senior Executive / Co-Trainer

B. and B. EduTech Pvt. Ltd.

Apr 2024 - Jun 2025 (1 year 2 months)

Deliver training sessions on communication, sales techniques, and professional development. Assist in designing training materials and conducting employee assessments.

Employee Assessment Mentorship Workshop Facilitation Training Delivery Communication Skills Sales Techniques Professional Development Content Design

Senior Executive Sales Representative

B. and B. EduTech Pvt. Ltd.

Feb 2023 - Feb 2024 (1 year)

Managed end-to-end sales activities including lead generation, prospecting, and client acquisition. Built and maintained strong customer relationships to increase retention and business growth.

Sales Lead Generation Prospecting Client Acquisition Customer Relationship Management Product Demonstrations Negotiation CRM Market Analysis

Team Lead – Sales

Lightica Technology

Mar 2022 - Jan 2023 (10 months)

Led and supervised a team of sales representatives to achieve monthly and quarterly sales targets. Provided onboarding, coaching, and continuous training to team members.

Team Leadership Sales Management Coaching Training KPI Tracking Performance Monitoring Customer Engagement Lead Generation Networking Reporting

Computer Science Teacher

Himalayan Boarding High School

Jan 2020 - Jun 2020 (5 months)

Planned and delivered computer lessons for students from Grade 1 to Grade 8 according to the school curriculum. Taught fundamental computer skills and basic programming concepts.

Teaching Curriculum Development Microsoft Office Digital Literacy Programming Basics Lesson Planning Student Assessment Classroom Management