Open to opportunities

Kalpitha MB

@kalpithamb

Message

Financial crime/AML-KYC analyst focused on risk-based investigations and compliant onboarding decisions.

Spain

Message

What I'm looking for

I’m looking to grow in Financial Crime Operations within EUAML environments—handling KYC/CDD and risk-based investigations end-to-end, strengthening AML controls, and improving quality and efficiency in a regulated fintech or financial institution.

I’m an AML/ KYC/Financial Crime professional with 6+ years of experience across banking, fintech, and enterprise operations. I’ve worked in regulated environments at Amazon and JPMorgan Chase & Co., supporting end-to-end investigations, customer risk assessment, and compliance-driven decision-making.

I specialize in transaction monitoring, KYC/CDD/EDD, sanctions/PEP/adverse media screening, and high-volume case management, with a strong risk-based approach (RBA) aligned to AML controls, FATF standards, and EU regulatory frameworks (AMLD / EBA guidance). At Amazon I managed ~2,000+ cases/month and maintained ~95% accuracy as a Tier 2 escalation handler; at JPMorgan I served as an SME, delivered training, and helped update SOPs after regulatory changes. Today, I continue strengthening EUAML-ready KYC/CDD onboarding in fintech operations, manage workflow tracking with HubSpot, and resolve onboarding escalations through structured investigation.

Experience

Work history, roles, and key accomplishments

Current

KYC & Admin Operations

Current

Placement Europe S.L.

Jan 2022 - Present (4 years 5 months)

Led KYC/CDD onboarding and identity verification for Edufund loan applicants, completing ~20 cases per week with accuracy and compliance checks. Managed HubSpot workflows for tracking/reporting and automation, performed document validation and risk screening, and resolved onboarding escalations through structured investigations.

Identity Verification Validation HubSpot CRM Workflow Automation Case Onboarding Investigations Client Communication

Technical Support Representative

ADP Pvt. Ltd.

Jan 2018 - Jan 2021 (3 years)

Supported payroll and HR financial systems, resolving ~30 cases per day using data validation and root-cause analysis of financial inconsistencies. Ensured GDPR-aligned data handling and coordinated cross-functional incident escalations to maintain operational controls.

Payroll Systems Support Data Validation Root Cause Analysis GDPR Cross functional Coordination Operational Controls

Research Specialist (KYC/AML)

Jpmorgan Chase & Co.

Jan 2016 - Jan 2018 (2 years)

Owned end-to-end KYC/CDD onboarding, periodic reviews, and EDD for retail and corporate clients, handling ~24 cases per day with SLA-compliant, audit-ready documentation. Conducted AML screening (sanctions, PEP, adverse media), supported escalations and regulatory reporting workflows, and served as an SME/trainer contributing to SOP updates.

KYC CDD EDD EDD AML Adverse Media Screening SLA Audit Ready Documentation SME Mentoring & Training

Transaction Risk Investigator

Amazon.com

Jan 2014 - Jan 2016 (2 years)

Conducted global transaction monitoring and fraud risk investigations, managing 2,000+ cases per month with ~95% decision accuracy and resolving Tier 2 escalations. Performed end-to-end KYC/KYB/CDD/EDD with PEP and sanctions screening to support risk-based compliance decisions.

Transaction Monitoring Fraud Investigation AML KYC KYC CDD EDD PEP Sanctions Screening Compliance Documentation