NINdubuisi Ifeoma
@ndubuisiifeoma
Organized administrative virtual assistant delivering remote client support and workflow optimization.
NigeriaWhat I'm looking for
I am a versatile and highly organized Administrative Virtual Assistant with a strong background in remote support and client relations. I specialize in calendar management, email handling, and professional record-keeping to keep operations running smoothly.
In my recent roles I provided comprehensive administrative support that improved workflow efficiency by 20% and served as a primary point of contact for clients, ensuring inquiries and tasks were handled promptly and professionally.
I also manage short-term rental properties remotely, coordinating guest communications and maintenance logistics, and I have prior experience in telemarketing and customer service where I consistently achieved high customer satisfaction and sales targets.
I hold a Bachelor of Science in Sociology and Anthropology and multiple certifications in virtual assistance, customer service, and soft skills; I bring dependable remote work practices and strong communication to every role.
Experience
Work history, roles, and key accomplishments
STR Property Manager
Independent / Remote
Jan 2025 - Present (9 months)
Managed short-term rental operations including guest communication, bookings, and coordination with cleaning and maintenance teams to maintain property standards and guest satisfaction.
Administrative Virtual Assistant
Independent / Remote
Jan 2024 - Present (1 year 9 months)
Provided comprehensive remote administrative support, improving workflow efficiency by 20% through calendar management, client correspondence, and organized record-keeping. Prepared research reports to inform business decisions and served as primary client contact.
Telemarketing Representative
Independent / Remote
Jan 2022 - Dec 2023 (1 year 11 months)
Conducted outbound calls to generate qualified leads and secure sales appointments, maintaining detailed CRM records of customer interactions and conversions.
Customer Service Representative
Monabliss Hotel and Suites
Jan 2021 - Dec 2022 (1 year 11 months)
Resolved high volumes of customer inquiries daily and achieved a 95% customer satisfaction rating by delivering timely solutions and detailed product/service information.
Sales Representative
Dechi Plastic Store
Jan 2015 - Dec 2020 (5 years 11 months)
Engaged customers to identify needs and recommend products, consistently exceeding sales targets by 10% through consultative selling and product knowledge.
Sales Representative
Nky's Boutique
Jan 2012 - Dec 2013 (1 year 11 months)
Assisted customers with styling and product selection, contributing to a 15% increase in average transaction value through personalized service.
Education
Degrees, certifications, and relevant coursework
EUEbonyi State University
Bachelor of Science, Sociology and Anthropology
Completed a Bachelor of Science in Sociology and Anthropology at Ebonyi State University, graduating in 2019.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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