Nawaaz Mallu

Responsible for developing and reviewing company policies, advising clients on compliance with laws, and creating action plans for audit discoveries. Ensured client education on regulations and resolved compliance-related concerns.

Managed customer orders, ensured food preparation standards, maintained hygiene, and assisted in large catering orders while promoting sales.

Coached children in football, conducted skill evaluations, and provided demonstrations to improve their abilities.

Motivated donations, promoted events, and engaged local businesses for sponsorship to maximize fundraising efforts.

Managed inbound and outbound calls, processed payments, and handled customer complaints. Identified vulnerable clients and set up payment arrangements while maintaining professionalism under pressure.

Managed customer queries, multitasked effectively, and communicated clearly while meeting deadlines and writing cheques and letters to clients.

Engaged with clients over the phone, handled complaints, and met weekly sales targets while maintaining a professional demeanor in challenging situations.

Planned and organized schedules for food service, communicated with customers, and handled feedback while promoting the business through social media.

Refereed youth football matches, displayed flexibility by volunteering on short notice, and ensured fair play.

Completed a BTEC Level 3 in Sport (Extended Diploma), focusing on various aspects of sports education and training.

Grade: A-B

Attended a private education institution, gaining foundational knowledge and skills through a rigorous academic curriculum.

Completed education at an independent school, contributing to a well-rounded academic and social development.