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Suresh PaunrajanSP
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Suresh Paunrajan

@sureshpaunrajan

I am a Telecom AI architect specializing in OSS/BSS service assurance.

Malaysia
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What I'm looking for

I seek senior roles combining telecom architecture and AI where I can lead technical teams to build scalable OSS/BSS solutions, drive innovation, and deliver measurable operational improvements in a collaborative, growth-oriented environment.

I am a telecom and AI solutions architect with more than 25 years' experience in IT and Telco OSS/BSS service assurance. I design and deliver scalable cloud and AI-driven solutions, having integrated 15+ legacy systems and led cross-functional teams to deploy enterprise predictive intelligence.

My projects reduced network downtime by 30%, achieved 85% accuracy in failure prediction, delivered 99.7% system availability, and generated significant cost savings through RAN-sharing BSS designs. I seek senior technical roles where I can lead architecture, AI integration, and system modernization efforts.

Experience

Work history, roles, and key accomplishments

CS

Project Manager

Crystal Technology Services

Jan 2021 - Jan 2025 (4 years)

Architected and deployed an enterprise-scale AI predictive network solution on AWS that reduced failure prediction time from hours to minutes and decreased network downtime by 30%. Led a cross-functional team of 12, developed models achieving 85% accuracy, and delivered the project 2 months ahead of schedule.

Avanseus logoAV

PreSales Consultant

Avanseus

Jan 2016 - Dec 2020 (4 years 11 months)

Designed predictive analytics solutions for Globe Philippines, Webe Malaysia, and Dialog Sri Lanka, collectively serving 25M+ subscribers - Led technical sales presentations resulting in $3.2M in closed deals and 95% client satisfaction rate.

GB

Presales Solutions Consultant

Globeoss Sdn Bhd

Jan 2006 - Jan 2015 (9 years)

Led presales and solution delivery for OSS/Service Assurance, designing fault management and passive probe architectures that improved incident resolution by 50% and supported 15M+ subscribers with 99.95% availability. Drove technical sales resulting in high win rates and cross-border project delivery.

AT

Software Developer

Agilent Technologies

Jan 2004 - Jan 2006 (2 years)

Developed and implemented alarm correlation rules and EMS integrations for major operators, reducing MTTR by 35% and enabling centralized monitoring for 5M+ subscribers. Delivered module integration and testing with a 98% first-pass success rate.

ML

System Administrator

MS E-com India Pvt Ltd

Jan 2000 - Jan 2004 (4 years)

Developed e-government portal components serving 500K+ users and implemented secure authentication systems that met government standards, delivering all project components on schedule. Supported public access channels and system reliability for large user volumes.

Education

Degrees, certifications, and relevant coursework

Madurai Kamaraj University logoMU

Madurai Kamaraj University

Bachelor of Engineering, Computer Science and Engineering

1996 - 2000

Grade: First Class Honors

Completed Bachelor of Engineering (Computer Science and Engineering) with First Class Honors at Madurai Kamaraj University from 1996 to 2000.

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Suresh Paunrajan - Project Manager - Crystal Technology Services | Himalayas