Suresh Paunrajan
@sureshpaunrajan
I am a Telecom AI architect specializing in OSS/BSS service assurance.
What I'm looking for
I am a telecom and AI solutions architect with more than 25 years' experience in IT and Telco OSS/BSS service assurance. I design and deliver scalable cloud and AI-driven solutions, having integrated 15+ legacy systems and led cross-functional teams to deploy enterprise predictive intelligence.
My projects reduced network downtime by 30%, achieved 85% accuracy in failure prediction, delivered 99.7% system availability, and generated significant cost savings through RAN-sharing BSS designs. I seek senior technical roles where I can lead architecture, AI integration, and system modernization efforts.
Experience
Work history, roles, and key accomplishments
Lead Technical Architect
Crystal Technology Services
Jan 2021 - Jan 2025 (4 years)
Architected and deployed an enterprise-scale AI predictive network solution on AWS that reduced failure prediction time from hours to minutes and decreased network downtime by 30%. Led a cross-functional team of 12, developed models achieving 85% accuracy, and delivered the project 2 months ahead of schedule.
PreSales Consultant
Avanseus
Jan 2016 - Dec 2020 (4 years 11 months)
Designed predictive analytics solutions for Globe Philippines, Webe Malaysia, and Dialog Sri Lanka, collectively serving 25M+ subscribers - Led technical sales presentations resulting in $3.2M in closed deals and 95% client satisfaction rate.
Presales Solutions Consultant
Globeoss Sdn Bhd
Jan 2006 - Jan 2015 (9 years)
Led presales and solution delivery for OSS/Service Assurance, designing fault management and passive probe architectures that improved incident resolution by 50% and supported 15M+ subscribers with 99.95% availability. Drove technical sales resulting in high win rates and cross-border project delivery.
Software Developer
Agilent Technologies
Jan 2004 - Jan 2006 (2 years)
Developed and implemented alarm correlation rules and EMS integrations for major operators, reducing MTTR by 35% and enabling centralized monitoring for 5M+ subscribers. Delivered module integration and testing with a 98% first-pass success rate.
System Administrator
MS E-com India Pvt Ltd
Jan 2000 - Jan 2004 (4 years)
Developed e-government portal components serving 500K+ users and implemented secure authentication systems that met government standards, delivering all project components on schedule. Supported public access channels and system reliability for large user volumes.
Education
Degrees, certifications, and relevant coursework
Google Analytics (training)
Professional Training, Analytics / Data Analysis
2015 - 2015
Activities and societies: Google Analytics and trend analysis training
Attended Google Analytics and trend analysis training in Malaysia in 2015.
GlobeOSS
Professional Training, Telecommunications / LTE
2013 - 2013
Activities and societies: Telco & LTE training
Attended Telco and LTE training arranged by GlobeOSS in Malaysia in 2013.
Mutina Technologies
Professional Training, Telecommunications
2009 - 2009
Activities and societies: Telecommunications training
Attended Telecommunications training conducted by Mutina Technologies in Malaysia in 2009.
Zen Computer Systems
Professional Training, IT Business Management
2008 - 2008
Activities and societies: Touchpaper ITBM training
Attended Touchpaper ITBM training conducted by Zen Computer Systems in Malaysia in 2008.
Agilent Technologies
Professional Training, Network/Telecommunications Training
2004 - 2004
Activities and societies: Netexpert training
Attended Netexpert training conducted by Agilent Technologies in Malaysia in 2004.
Madurai Kamaraj University
Bachelor of Engineering, Computer Science and Engineering
1996 - 2000
Grade: First Class Honors
Completed Bachelor of Engineering (Computer Science and Engineering) with First Class Honors at Madurai Kamaraj University from 1996 to 2000.
National Centre for Software Technology (NCST) / CST
Certificate (CST, D-Level), Software Technology
1999 - 1999
Activities and societies: CST D-Level certification
Completed the Competence in Software Technology (CST, D-Level) certification conducted by NCST in January 1999.
TELETEC
Certificate, Technical Symposium / Engineering
1998 - 1998
Activities and societies: National Level Technical Symposium
Received a Certification of Excellence at the National Level Technical Symposium conducted by TELETEC in 1998.
Computer Society of India
Certificate, Computer Science / Informatics
1998 - 1998
Grade: First Class
Activities and societies: National Standard Examination (NSE)
Achieved First Class in the National Standard Examination (NSE) conducted by the Computer Society of India in July 1998.
Tech stack
Software and tools used professionally
Google Tag Manager
OpenAPI
Blockchain
Flask JSONDash
Amazon EC2
MySQL
PostgreSQL
Microsoft SQL Server
Oracle
.NET
OSGi
Google Analytics
Microsoft Teams
Zendesk
JavaScript
Python
Java
PHP
C++
PowerShell
AWK
XML
phpPgAdmin
TensorFlow
PyTorch
FastAPI
Ubuntu
Linux
Red Hat Enterprise Linux
Windows
Windows Server
phpMyAdmin
Microsoft Office 365
Oracle PL/SQL
JSON API
WordPress
Microsoft Excel
Microsoft IIS
Zapier
HelpDesk+
Root Cause
s3-lambda
Canva
SQL
Hugging Face
OpenAI API
Prompts.ai
Agentic
HeyGen
Availability
Location
Salary expectations
Job categories
Skills
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