NHNaveed Haider
@naveedhaider
Experienced CSR and manager with a focus on digital marketing.
PakistanWhat I'm looking for
I am Naveed Haider, a dedicated professional with extensive experience in customer service and management across various sectors. My journey began at BMW Group in the UK, where I honed my skills in customer relations, both over the phone and in person. This foundational experience set the stage for my subsequent roles in sales and education, where I successfully engaged with diverse clientele, including students from Europe, Canada, and Australia.
As the CEO of Al Minhaj Online Academy, I led initiatives to enhance educational access for students in Europe and the UK. My leadership skills were further sharpened during my tenure as a manager at Mohkum Agriculture Farms, where I oversaw tunnel farming operations. Currently, I am leveraging my expertise in e-commerce and digital marketing as an eCommerce manager at I Tech Solutions, where I drive online sales strategies for Shopify stores.
Experience
Work history, roles, and key accomplishments
Ecommerce Manager
I Tech Solutions
Jan 2023 - Present (2 years 5 months)
Managed e-commerce operations and digital marketing for an online Shopify store. Developed and executed strategies to enhance online presence and drive sales.
Manager of Tunnel Farming
Mohkum Agriculture Farms
Jan 2019 - Present (6 years 5 months)
Managed tunnel farming operations, overseeing cultivation processes and ensuring optimal yield. Implemented efficient agricultural practices and supervised farm staff.
CEO/President
Al Minhaj Online Academy
Jan 2015 - Present (10 years 5 months)
Served as CEO/President, overseeing the academy's operations for students in Europe and the UK. Managed strategic initiatives and ensured the academy's growth and success.
Customer Service Representative
Uber Taxi Services
Jan 2013 - Present (12 years 5 months)
Handled customer service inquiries and support both over the phone and in person. Ensured efficient resolution of customer issues and maintained service quality.
Online Teacher
Alnoor Online Academy
Jan 2011 - Present (14 years 5 months)
Taught English and other subjects online to students from Europe, Canada, America, and Australia. Developed and delivered engaging lessons to a diverse international student body.
Customer Service Representative
BMW Group
Jan 2004 - Present (21 years 5 months)
Provided customer service over the phone and in person, addressing inquiries and resolving issues for clients. Maintained high standards of client satisfaction and communication.
Education
Degrees, certifications, and relevant coursework
Govt College of Commerce Bahawalpur
B.Com, Commerce
Completed a Bachelor of Commerce degree, focusing on business principles and practices.
Govt College of Commerce Bahawalpur
D.Com, Commerce
Obtained a Diploma in Commerce, gaining foundational knowledge in commercial studies.
Govt Abbasia High School BWP
Matriculation, General Studies
Completed matriculation studies with a focus on core academic subjects.
Availability
Location
PakistanAuthorized to work in
Job categories
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