Zoraiz Moazzam
@zoraizmoazzam
I am a versatile customer-focused professional skilled in teaching, sales, and customer support.
What I'm looking for
I am a versatile professional experienced in teaching, retail management, sales, transportation, and chat-based customer support, delivering reliable service across roles.
I have planned and delivered engaging lessons, managed day-to-day retail operations including inventory and cash handling, met sales targets through relationship building, and provided prompt, effective live-chat support to resolve customer issues.
I bring strong communication, problem-solving, and organizational skills, a commitment to continuous learning, and a collaborative mindset focused on achieving team and customer success.
Experience
Work history, roles, and key accomplishments
Chat Support Agent
Moazzam
Aug 2024 - Present (1 year)
Delivered prompt chat-based customer support, resolved inquiries and technical issues efficiently, and maintained accurate records to ensure high customer satisfaction.
Clothing Shop Manager
Moazzam
Apr 2016 - Present (9 years 4 months)
Managed daily store operations including sales, inventory management, cash handling, and customer service to support family retail goals and maintain organized displays.
Sales Executive
R2G Solutions LLC
Sep 2023 - Aug 2024 (11 months)
Developed and executed sales strategies to meet revenue targets, expanded the customer base through market research, and collaborated with internal teams to deliver tailored solutions.
Sales Executive
Switch Enterprise
May 2023 - Aug 2023 (3 months)
Promoted and sold company products to meet sales targets, conducted market research to identify opportunities, and built customer relationships to drive repeat business.
Uber Driver
Uber
Jan 2023 - Apr 2023 (3 months)
Provided safe, reliable transportation services, maintained vehicle cleanliness and safety, and navigated routes efficiently to ensure timely arrivals and passenger satisfaction.
Teacher
Moazzam
Aug 2022 - Dec 2022 (4 months)
Designed and delivered focused short-term course lessons, adapted teaching methods for diverse learners, and assessed participant progress to ensure skill development.
Biology Teacher
Moazzam
Sep 2018 - Sep 2020 (2 years)
Planned and delivered engaging biology lessons, assessed and monitored student progress, and managed classroom dynamics to improve learning outcomes over a two-year period.
Education
Degrees, certifications, and relevant coursework
Government Islamia College Civil Lines
FSc (Engineering), Engineering
2020 - 2022
Completed FSc (Engineering) at Government Islamia College Civil Lines, Lahore from August 2020 to August 2022.
Government High School
Matriculation, Matriculation
2018 - 2020
Completed Matriculation at Government High School in Shatraqpur Shareef from April 2018 to April 2020.
Availability
Location
Authorized to work in
Job categories
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