AHAli Husnain
@alihusnain
Customer service representative with strong communication and problem-solving skills.
PakistanWhat I'm looking for
I am a dedicated customer service representative with a proven track record at NextTrans call center, where I enhanced customer satisfaction and loyalty through effective communication and issue resolution. My experience in building strong relationships with clients has led to repeat business and referrals, showcasing my ability to drive positive outcomes in diverse settings.
As the President of the Pharma Care Society, I spearheaded events that fostered professional growth among my peers. My proficiency in English and strong interpersonal skills have been instrumental in my success, allowing me to communicate complex information simply and effectively. I have also worked as an International Online Teacher, where I taught students from the USA, Saudi Arabia, and Nepal, providing constructive feedback that empowered them to take ownership of their learning.
Currently, I am in my 8th semester at the University of South Asia, where I have excelled in my studies and activities. I am proud to have been awarded the best actor award during the 2023 Student Week, reflecting my commitment to personal and professional development.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
BlackBird
Resolved customer issues and inquiries by providing information and solving problems. Worked in a US-based inbound campaign, focusing on effective issue resolution.
Sales Representative
NextTrans
Built strong relationships with clients through attentive service, leading to repeat business and referrals. Improved sales revenue with effective communication of product features, benefits, and promotions.
International Online Teacher
International Online Teacher
Taught international students from the USA, Saudi Arabia, and Nepal, focusing on subjects like Biology and English. Provided constructive feedback on assignments, empowering students to take ownership of their learning.
Education
Degrees, certifications, and relevant coursework
University of South Asia
Undergraduate Degree, Unknown
Activities and societies: President of PharmaCare Society, Awarded with the best actor award in the 2023rd Student Week
Currently in the 8th semester of an undergraduate degree at the University of South Asia, with strong performance in academic and extracurricular activities. Serving as President of PharmaCare Society and awarded Best Actor in the 2023rd Student Week.
District Public School
Matric, General Studies
Grade: 87%
Completed Matric education with 87% in academics and scored 91% in English. This foundational education provided a strong base for further studies.
Forman Christian College
F.Sc 1st Year, Science
Completed the first year of F.Sc at Forman Christian College, a renowned institution in Pakistan. This experience significantly enhanced English language skills.
District Public School and College
F.Sc 2nd Year, Science
Activities and societies: Head-boy of the college session 2020
Completed the second year of F.Sc at District Public School and College. During this period, I also served as the Head-boy for the college session 2020, demonstrating leadership abilities.
Availability
Location
PakistanAuthorized to work in
Job categories
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