Nathaniel Conner

Documented patient diagnosis and treatment information in medical records and maintained quality assurance for a dermatology image database. Coordinated with dermatology and Mohs surgery teams during visits and procedures, and collected vital signs, EKGs, blood, and other specimens while maintaining HIPAA compliance.

Coordinated research participant visits with study staff, physicians, and nurses. Prepared visit-specific laboratory materials and maintained accurate patient and specimen data, while collecting time-sensitive research samples, EKGs, and vital signs.

Supported outpatient oncology and infusion patients and worked alongside nursing staff. Verified patient identity, collected blood specimens, and monitored vital signs.

Collected blood specimens for 10 to more than 30 patients across hospital units while confirming patient identity and maintaining timely service.

Conducted breath alcohol and urine drug-screen collections, wellness and biometric exams, and in-home specimen collections.

Screened donors, gathered medical histories and vital signs, and prepared equipment for blood donation.

Handled inbound and outbound calls to prospective customers, explaining life and burial insurance products, coverage, and benefits. Built strong phone communication and relationship-building skills through direct outreach and customer consultations.

Answered phone calls and scheduled patient appointments in a busy patient service center. Verified patient insurance information, managed faxes and physician referrals, and collected specimens in patient service centers and patients' homes.

Completed HIPAA Compliance Certification.