Open to opportunities

Amanda Rezachek

@amandarezachek

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Patient-focused certified medical assistant with strong admin, insurance, and phlebotomy experience.

United States

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What I'm looking for

I seek a patient-centered clinical or administrative role offering growth, teamwork, clear procedures, and opportunities to apply clinical, phlebotomy, and insurance authorization skills.

I am a certified medical assistant with hands-on experience in patient services, insurance verification, scheduling, and clinical support in ophthalmology and oncology settings. I have assisted physicians by preparing patients, collecting vitals and specimens, and managing electronic records with attention to HIPAA compliance.

My background includes front-desk responsibilities—checking patients in and out, collecting copays, calling insurers with CPT codes, obtaining authorizations, and handling billing inquiries—combined with clinical work as a phlebotomy-certified technician and CNA working with dementia care patients.

I bring strong organizational, communication, and computer skills (Epic, EMR systems, Microsoft Office) and I am willing to relocate anywhere to contribute dependable patient care, efficient administrative support, and collaborative problem solving to a healthcare team.

Experience

Work history, roles, and key accomplishments

Patient Service Representative

Tower Clock Eye Center

Sep 2023 - Feb 2025 (1 year 5 months)

Managed front-desk operations for an ophthalmology practice, verifying patient information and insurance, collecting copays, scheduling appointments and surgeries, and initiating insurance authorizations with CPT codes to expedite care.

Insurance Verification Patient Scheduling Patient Intake Data Entry

Patient Service Representative I

Green Bay Oncology

Apr 2022 - Sep 2023 (1 year 5 months)

Handled insurance/financial counseling for oncology patients, submitted authorization requests and appeals for chemotherapy, and later performed phlebotomy and lab data entry to support physician decision-making.

Insurance Authorization Appeals Management Phlebotomy Medical Billing

Certified Nursing Assistant

Felician Village

Aug 2019 - Jun 2020 (10 months)

Provided direct care for dementia patients, collaborated on activity plans to improve resident wellbeing, and delivered compassionate support during COVID-19 visitation restrictions.

Dementia Care Patient Care HIPAA Time Management Communication