Nathalie Kaddoura

I bring hands-on customer service experience from retail, hospitality, and administrative environments, with over two years delivering exceptional service. In my current role as a Receptionist & Secretary, I manage front desk operations, greet and assist customers professionally, schedule appointments and meetings, and handle phone inquiries while coordinating messages accurately.

Previously, as a Cashier, I processed transactions swiftly and accurately, answered customer queries with product recommendations, and balanced cash registers at the end of each shift. As a Barista, I prepared beverages tailored to customer preferences, maintained quality and consistency in a fast-paced environment, managed coffee supply stock, and trained new team members in coffee-making procedures and customer service best practices.

I’m fluent in English and comfortable communicating clearly through professional email, with strong written and verbal skills. I’m also prepared for remote work, having used tools like Zoom, Slack, and Google Workspace, and I’m motivated to learn and take on challenging opportunities in a dynamic environment.