Mhmd Fakherddin
@mhmdfakherddin
Customer service and sales professional who achieved a 70% sales success rate at Online Insurance Company.
LebanonWhat I'm looking for
At Online Insurance Company, I responded to customer inquiries, managed over 100 calls daily, and achieved a 70% sales success rate by addressing inquiries effectively.
I've also supported customers at Online Ambulance Company and Rebeh Tobacco, and worked as a Cashier at Spinneys and Secretary at AUST Administration. I'm seeking to leverage my skills in a dynamic sales environment.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Online Ambulance Company
Jan 2026 - Mar 2026 (2 months)
Responded to customer queries via online platforms, resolved issues, escalated complex cases, and trained new staff on customer service protocols.
Customer Service and Support
Online Insurance Company
Mar 2024 - Jan 2025 (10 months)
Responded to customer inquiries, managed over 100 calls daily, achieved a 70% sales success rate, and collaborated with the team to improve service delivery.
Sales and Customer Support
Rebeh Tobacco
Jan 2023 - Oct 2023 (9 months)
Managed customer inquiries, provided product information, achieved sales targets through effective customer engagement, and collaborated with the team to enhance service delivery.
Cashier
Spinneys
Jan 2022 - Dec 2022 (11 months)
Processed transactions efficiently, maintained an organized checkout area, and delivered excellent customer service.
Secretary
AUST Administration
Jan 2021 - Jan 2022 (1 year)
Handled customer queries via online platforms, managed over 100 calls daily, resolved issues, escalated complex cases, and trained new staff on customer service protocols.
Education
Degrees, certifications, and relevant coursework
Mhmd hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
LebanonAuthorized to work in
Salary expectations
Job categories
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