Natasha Wongo

I am a customer-focused administrative professional with hands-on experience in front desk operations, customer relationship management, and business support. I have served as the first point of contact for clients, handled phone and online inquiries, coordinated appointments, and resolved customer issues while maintaining high service standards.

I have supported office administration tasks including processing purchase orders, invoices, shipping documentation, record keeping, and basic financial documentation. I also contributed to marketing efforts through online and social media product promotion and helped launch and brand a business that built a growing, loyal customer base.

With a Bachelor of Education in Educational Leadership & Management, strong communication and organizational skills, and proficiency in Microsoft Office and Google Workspace, I work well in fast-paced environments and balance multiple tasks to keep operations running smoothly.