Chidinma Ndukuba
@chidinmandukuba
Customer-focused administrative professional with strong service, sales support, and office skills.
What I'm looking for
I am a customer-focused administrative professional with over two years of hands-on experience in front desk operations, sales support, and customer service. I consistently deliver timely, accurate order processing, complaint resolution, and data entry while maintaining professional discretion.
At my current role I manage high call volumes, coordinate deliveries and payments, and perform scheduling and record-keeping to keep operations running smoothly. Previously, I supported an audit department as the first point of contact, handling confidential documents and maintaining office inventory.
I bring strong communication, multitasking, and CRM competency, with working knowledge of Microsoft Office, basic Power BI, and common virtual collaboration tools. I prioritize positive client relationships and continuous improvement in customer satisfaction.
Experience
Work history, roles, and key accomplishments
Administrative Assistant
Feratto Industries Ltd
Jan 2024 - Present (1 year 9 months)
Delivered front-desk and administrative support, processed orders and payments, handled 50+ inbound/outbound calls daily, and resolved client inquiries to improve customer satisfaction and retention.
Administrative Assistant
Rural Electrification Agency
Jan 2023 - Dec 2023 (11 months)
Served as first point of contact and managed incoming/outgoing documents and records with confidentiality, maintained office supplies, and supported audit department administrative tasks.
Education
Degrees, certifications, and relevant coursework
University of Abuja
Bachelor of Science, Microbiology
Completed a Bachelor of Science in Microbiology at the University of Abuja, focusing on microbial biology and laboratory techniques.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
Interested in hiring Chidinma?
You can contact Chidinma and 90k+ other talented remote workers on Himalayas.
Message ChidinmaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
