natasha nichols

Worked directly with customers to process payments, review escrow, taxes, and insurance payments, and handle mortgage payments. Submitted workout solutions for delinquent accounts to avoid foreclosure and presented modification documents and updates.

Provided excellent customer service to patients in person and over the phone, handled and organized billing and insurance, and scheduled appointments. Managed patient prep and rehabs, updated patient files and notes, and handled media and marketing for social accounts and website.

Underwrote VA mortgage loans and updated factors influencing mortgage data, including U.S. fiscal and monetary policy changes. Ran credit checks and set prices and rates for product offerings.

Organized meetings, maintained personal financial records, and implemented and maintained office system procedures. Prepared letters, reports, payroll, and insurance payments, and scheduled meetings with customers and potential business partners.

Performed bookkeeping tasks such as billing patients, preparing financial tax reports, and processing invoices. Used spreadsheets and accounting software to manage the office budget and prepare employee paychecks, and updated schedules for contractor site meetings and architectural presentations.

Completed high school education at Red Mountain High School in Mesa, AZ. Developed foundational knowledge and skills across various subjects.