Natalie Romero
@natalieromero
Training Analyst focused on optimizing efficiency and team development.
What I'm looking for
I am a dedicated Training Analyst with a proven track record of enhancing operational efficiency and fostering team development. At the California Department of Social Services, I conceptualized and implemented a robust internal training program that optimized case processing efficiency by 30%. My commitment to continuous improvement is evident in my ability to lead dynamic training sessions, applying adult learning theories to enhance participant engagement and knowledge retention.
Throughout my career, I have spearheaded cross-departmental collaboration, aligning training initiatives with organizational objectives. I take pride in mentoring emerging talents for leadership roles, contributing to succession planning efforts, and ensuring new team members are onboarded effectively. My experience as a Criminal Exemption Case Analyst and Fleet Analyst has equipped me with a comprehensive understanding of compliance, strategic planning, and data analysis, further enhancing my ability to drive results in training and development.
Experience
Work history, roles, and key accomplishments
Training Analyst
California Department of Social Services
Jan 2021 - Present (4 years 6 months)
Conceptualized and implemented a robust internal training program for the Care Provider Management Branch, optimizing case processing efficiency by 30%. Orchestrated a comprehensive training curriculum, integrating best practices and visual aids, resulting in a significant reduction in errors.
Criminal Exemption Case Analyst
California Department of Social Services
Dec 2019 - Jan 2021 (1 year 1 month)
Reviewed background check records daily, determining eligibility for the Department’s criminal record exemptions. Interpreted and applied applicable laws (e.g., Health & Safety Code) to ensure consistent, legal, and objective decision-making.
Fleet Analyst
California Department of Public Health
Sep 2018 - Dec 2019 (1 year 3 months)
Managed a fleet of 150 vehicles, optimizing asset management through strategic planning and annual Fleet Acquisition Plans. Streamlined administrative processes, resulting in improved efficiency and compliance with ADA guidelines.
Member Services Representative III
Schools First FCU
Aug 2014 - Aug 2018 (4 years)
Ensured compliance with lending regulations, maintaining fidelity to legal frameworks and fostering a culture of integrity. Mentored and coached new staff members, facilitating their growth and contributing to improved team dynamics.
Intern
Sacramento Self-Help Housing
Aug 2016 - May 2017 (9 months)
Established strategic partnerships and leveraged crisis intervention skills to decrease homelessness rates in the community. Supported vulnerable populations in accessing safe, permanent housing by providing housing navigation services and advocacy.
Education
Degrees, certifications, and relevant coursework
California State University, Sacramento
Bachelor of Arts, Social Work
Activities and societies: Intern at Sacramento Self-Help Housing from August 2016 to May 2017, where strategic partnerships were established and crisis intervention skills were leveraged to decrease homelessness rates. Supported vulnerable populations in accessing safe, permanent housing by providing housing navigation services and advocacy.
Studied Social Work at California State University, Sacramento. Gained practical knowledge of public assistance programs, fair housing regulations, and local service delivery models supporting housing stability.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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