Natalie Matthews

As a dedicated and results-driven IT professional, I leverage my expertise in technical support, training, and mentoring to drive innovation and collaboration. With a strong background in troubleshooting and problem-solving, I excel in fast-paced environments, delivering effective solutions and ensuring seamless communication.

Throughout my career, I have honed my skills in asset management, technical support, and issue resolution, with a focus on providing exceptional customer service. I am well-versed in Microsoft 365 Suite, Service Now, and RACF, and have a proven track record of successfully implementing IT policies, procedures, and guidelines.

I am a strong believer in the importance of continuous learning and professional development, with a passion for staying up-to-date with the latest technologies and trends. I thrive in team-oriented environments, where collaboration and information gathering are key to driving success.