Natalia Makowka
@nataliamakowka
Admissions Operations Coordinator at BriteLife Recovery coordinating multi-state placements and analyzing information to support treatment decisions.
United StatesWhat I'm looking for
At BriteLife Recovery, I coordinate high-volume admissions operations across facilities in Pennsylvania, New York, and South Carolina. I evaluate clinical, insurance, and client information to support placement decisions and verify insurance benefits while maintaining accurate documentation.
As a Hospital Opioid Support Team (HOST) Clinician at Mid-Atlantic Rehabilitation Services, I conducted ASAM-based assessments and coordinated post-discharge treatment placements. I worked with hospitals, treatment facilities, county funding offices, and community resources to support timely discharge planning.
Across these roles, I’ve trained and supported new staff on workflows, assessments, and documentation requirements. I’m experienced in data analysis, case management, insurance verification, and healthcare operations.
Experience
Work history, roles, and key accomplishments
Admissions Operations Coordinator
BriteLife Recovery
Nov 2024 - Present (1 year 11 months)
Coordinate high-volume admissions operations across multiple states, verify insurance eligibility, and analyze clinical information to determine appropriate levels of care. Train new staff and resolve operational barriers to facilitate timely placements.
Hospital Opioid Support Team (HOST) Clinician
Mid-Atlantic Rehabilitation Services
Dec 2022 - Nov 2024 (1 year 11 months)
Conducted ASAM-based assessments in hospital settings, coordinated post-discharge treatment placements, and verified insurance coverage. Trained and mentored new clinicians and case managers on workflows and assessment procedures.
Coordinated daily activities and workflow of baristas in a high-volume customer environment. Assigned responsibilities, monitored team productivity, and trained new employees on procedures and service standards.
Provided customer service while efficiently managing multiple priorities in a fast-paced environment. Maintained consistent attendance and adherence to operational standards.
Education
Degrees, certifications, and relevant coursework
The Pennsylvania State University
Bachelor of Science, Criminology
Grade: 3.68
Activities and societies: Dean's List: Fall 2019, Spring 2020, Spring 2021; Bill & Denise Spence Collective Impact Scholarship
Pursued a Bachelor of Science in Criminology with a GPA of 3.68 and earned Dean's List honors in Fall 2019, Spring 2020, and Spring 2021.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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