Nashia Keggler

Led third-shift quality operations and compliance activities, reducing recurring quality errors and nonconformances by approximately 90–95% through process improvements and corrective actions. Generated compliance reports, audits, inspection documentation, and operational metrics using SAP and Microsoft tools.

Operated manufacturing equipment according to production specifications while maintaining production documentation and quality records. Supported quality initiatives to improve operational efficiency.

Maintained patient records and scheduling documentation with accurate, compliant documentation. Coordinated healthcare communications and transportation logistics to support patient care needs.

Managed customer accounts, scheduling, and billing support while maintaining membership records and customer service standards. Oversaw daily operations and staff scheduling to support smooth club operations.

Managed onboarding records, personnel files, and confidential documentation to support hiring and employee setup. Supported benefits administration and recruitment activities while completing high-volume data entry and records management.

Supported manufacturing operations and documentation requirements to meet production goals. Assisted with inventory and operational support functions.

Directed daily hotel operations including staffing, customer service, and administrative functions. Managed scheduling, payroll support, occupancy reporting, and guest satisfaction initiatives while supervising employee performance and operational compliance.

Processed insurance documentation, handled billing inquiries, and supported policy servicing. Managed front desk operations and maintained administrative documentation while delivering customer account support.

Managed vendor invoices, payment processing, purchase orders, and account reconciliations while supporting month-end reporting. Maintained accounts payable documentation and assisted with audit preparation.

Supported SAP implementation and go-live activities, assisting end users with SAP transactions. Helped troubleshoot issues, provided training, and maintained system data integrity and business process support.

Provided customer support for outsourced client accounts by resolving inquiries and maintaining accurate account records. Met productivity and customer satisfaction standards while supporting client service operations.

Supported food production operations while maintaining quality and safety standards. Completed production documentation and compliance records to support operational requirements.

Processed payroll for 1,500+ employees weekly while supporting surrounding facilities, maintaining 99%+ payroll accuracy and achieving zero missed payroll deadlines. Resolved payroll discrepancies within service-level expectations and used SAP Payroll for payroll processing, audits, reporting, and employee record management.

Earned a Bachelor of Science in Exercise & Fitness Management from Bryan University.

Earned an Associate of Science in Sports Management from Bryan University.

Earned an Associate of Science in Pre-Medicine from Angelina College.