Narshley Mugavaneni

I am a motivated customer service expert with extensive experience in providing precise information and effectively handling inquiries. My solution-oriented mindset and excellent communication abilities have been recognized in various roles, allowing me to resolve customer issues efficiently. I am passionate about assisting others and dedicated to delivering exceptional support, which positively impacts team achievement.

In my recent role at Finwell Legal Services, I excelled as a Credit Legal Specialist, addressing customer concerns through multiple communication channels, including email and phone. I offered detailed information about products and services, helping customers make informed decisions. My ability to document customer feedback has contributed to improving overall service quality and customer experience.

Previously, I worked at Aveo Driving School, where I managed the registration of new students, scheduled lessons, and maintained accurate student records. My strong communication skills enabled me to respond to inquiries effectively, ensuring that customers received the information they needed regarding courses and fees. I am committed to continuous improvement and strive to enhance the customer experience in every interaction.