Narender Pal
@narenderpal
I support global customers and operations across real estate, fintech, e-commerce, and telecom.
IndiaWhat I'm looking for
I'm currently supporting KAIZEN Asset Management Services remotely, managing client communication across Property Finder, Dubizzle, and Bayut while nurturing high-intent real estate leads in CRM systems.
Previously at iEnergizer for Pine Labs, I provided technical and transactional support for EDC machines and digital payments, resolving hardware, settlement, and reconciliation issues. I later audited support operations, conducted root cause analysis, and maintained alignment with international SLA guidelines.
I've also handled high-volume customer support for Domino's Pan-India and Tech Mahindra Business Process Services, covering escalations, orders, network diagnostics, billing, and account recharges.
Experience
Work history, roles, and key accomplishments
Customer Support Officer
KAIZEN Asset Management Services
Apr 2024 - Present (2 years 6 months)
Manages remote omnichannel client communications across major property portals including Property Finder, Dubizzle, and Bayut, driving targeted real estate lead generation. Executes strategic inbound/outbound call workflows and delivers rapid live chat and email assistance to maintain high client engagement.
Education
Degrees, certifications, and relevant coursework
Chaudhary Charan Singh University
Bachelor of Business Administration, Business Administration
2011 - 2014
Bachelor of Business Administration degree from Chaudhary Charan Singh University from 2011 to 2014.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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