Napoleon Joshua Luna
@napoleonjoshualuna
Operations and compliance professional at Cebu Pacific Air who improved incident reporting and maintained 100% safety and regulatory compliance.
PhilippinesWhat I'm looking for
At Cebu Pacific Air, I directed in-flight operations for teams of 4–11 crew members, maintaining 100% safety and regulatory compliance on flights serving up to 457 passengers. I also acted as Team Manager Assistant, sharing policy and SOP updates across four operational bases.
I designed digital incident and status reporting workflows using Slack, MS Teams/Outlook, and AI-assisted tools. These workflows shortened reporting turnaround and gave management real-time flight-level visibility.
At Philippine Amusement and Gaming Corporation (PAGCOR), I directed compliance and risk monitoring across five Philippine Offshore Gaming Operators. I redesigned reporting and reconciliation processes, improving data accuracy by 100% and reducing decision turnaround time.
I also developed and delivered compliance training that reduced audit findings by 93%, and standardized audit procedures during the shift to remote operations. I hold an MBA and a Design for Six Sigma Green Belt certification, and I'm seeking an operations, compliance, or project manager role.
Experience
Work history, roles, and key accomplishments
Lead Cabin Crew Domestic
Cebu Pacific Air
Jun 2023 - Apr 2026 (2 years 10 months)
Directed in-flight operations and service delivery for shift teams of 4–11 crew members, sustaining 100% safety and regulatory compliance across domestic and international routes. Designed and implemented digital incident/status reporting workflows, reducing reporting turnaround and improving real-time visibility.
Compliance Monitoring Agent
Philippine Amusement and Gaming Corporation (PAGCOR)
Apr 2018 - Apr 2023 (5 years)
Directed compliance and risk-monitoring operations across 5 Philippine Offshore Gaming Operators, enforcing regulatory standards. Redesigned reporting and reconciliation processes, improving data accuracy by 100% and reducing audit findings by 93%.
Education
Degrees, certifications, and relevant coursework
Project Management Institute
Fundamentals of Agile Project Management, Agile Project Management
Fundamentals of Agile Project Management certification from the Project Management Institute, completed in 2026.
MF Operational Excellence
Design for Six Sigma (DFSS) Green Belt, Six Sigma
Design for Six Sigma (DFSS) Green Belt certification from MF Operational Excellence, completed in October 2026.
Asana Academy
Workflow Specialist Certificate, Workflow
Workflow Specialist Certificate from Asana Academy, completed in 2026.
Project Management Institute
Fundamentals of Predictive Project Management, Predictive Project Management
Fundamentals of Predictive Project Management certification from the Project Management Institute, completed in 2026.
HubSpot Academy
Revenue Operations Certifications, Revenue Operations
Revenue Operations Certifications from HubSpot Academy, completed in 2026.
LinkedIn Learning
Learning Asana, Asana
Learning Asana course from LinkedIn Learning, completed in 2025.
Ateneo de Manila University
Master of Business Administration, Business Administration
Master of Business Administration from Ateneo de Manila Graduate School of Business, completed in 2025.
LinkedIn Learning
How to Boost Your Productivity with AI Tools, AI Tools
How to Boost Your Productivity with AI Tools course from LinkedIn Learning, completed in 2025.
LinkedIn Learning
Functional Skills Based System, Functional Skills
Functional Skills Based System course from LinkedIn Learning, completed in 2024.
LinkedIn Learning
Project Management Foundations, Project Management
Project Management Foundations course from LinkedIn Learning, completed in 2023.
John Robert Powers
Executive Professional and Personality Development Program Completer, Professional Development
Executive Professional and Personality Development Program Completer from John Robert Powers, completed in 2022.
University of Santo Tomas
Bachelor of Secondary Education, Biological Sciences
Bachelor of Secondary Education major in Biological Sciences from the University of Santo Tomas, completed in 2017.
Philippine Regulation Commission
Licensed Professional Teacher, Teaching
Licensed Professional Teacher from the Philippine Regulation Commission, obtained in 2017.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Salary expectations
Social media
Job categories
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