Open to opportunities

FREDDY MAC'NGOKO

@freddymacngoko

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Data and systems analyst skilled in EMR data management, system analysis, and program-driven insights.

Kenya

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What I'm looking for

I seek a role where I can apply EMR and system-analysis skills to improve data quality and service delivery, with opportunities for growth, user training, and cross-functional collaboration.

I am a data and systems analyst with hands-on experience in EMR data management, system analysis, and workflow design across NGOs and private sector roles. I combine technical skills—SQL, Excel, network support, and system testing—with practical field experience in data capture, cleaning, verification, and reporting.

My background includes supporting monitoring & evaluation, performing data quality assessments, training users, and escalating system issues for resolution. I have driven service-improvement recommendations from site-level EMR analyses, supported financial-capability and entrepreneurship programs, and contributed to database management and reporting.

I am committed to professional growth, delivering accurate, ethical data handling, and designing user-focused system solutions that improve operations and program outcomes.

Experience

Work history, roles, and key accomplishments

Data Analyst

Hope World Wide Kenya

Apr 2023 - Sep 2024 (1 year 5 months)

Performed EMR data capture, validation and basic analysis to monitor AGYW service delivery, identifying low/medium/high risk cohorts and recommending improvements to site-level services.

Data Validation Excel Reporting Data Quality Assurance

Data Assistant

LVCT Health

Nov 2020 - Sep 2021 (10 months)

Mobilized and trained AGYW on financial capability, maintained program databases, ensured data accuracy and generated reports to track program progress against targets.

Data Entry Database Management Reporting Monitoring & Evaluation Data Cleaning Stakeholder Engagement

System Analyst

Tazz Technologies

Jan 2018 - Jul 2020 (2 years 6 months)

Gathered user requirements, analyzed workflows, designed and tested system solutions, prepared specifications and coordinated implementation with programmers.

Systems Analysis Requirements Gathering Workflow Design Testing User Training

Bancassurance Sales Officer

Jubilee Insurance & DTB Bank Partnership

Aug 2016 - Aug 2017 (1 year)

Handled technical insurance queries, conducted market research, coordinated client engagements and ensured timely premium remittances to maintain policy persistency.

Sales Customer Service Market Research Policy Administration Communication Reporting

Security Controller

Radar Security Company

Jun 2012 - Aug 2016 (4 years 2 months)

Monitored premises security, inspected for hazards, screened visitors and enforced corporate security protocols to protect assets and personnel.

Access Control Surveillance Security Protocols & Compliance

Network Technician (Attachee)

Nomad Internet Services

May 2015 - Sep 2015 (4 months)

Managed LAN/WAN devices, diagnosed and troubleshot network issues, performed upgrades and maintenance to ensure reliable client network operations.

Maintenance Diagnostics Upgradability client support Technical Documentation

Education

Degrees, certifications, and relevant coursework

Nairobi Aviation College

Diploma, Information Communication Technology

2013 - 2015

Activities and societies: Modules included Java, Visual Basic, Structured Query Language, System Analysis and Design, Research Methods, Advance Excel Package.

Completed a Diploma in Information Communication Technology covering programming, SQL, system analysis and design, and advanced Excel.