Nandita mod

I am a customer-focused remote support professional with over four years of experience managing digital communication, online content, and client engagement. I specialize in written customer support across email, chat, and social platforms and thrive in independent remote roles.

As a self-employed blogger and content manager, I produced clear user-facing content, handled audience queries, and applied SEO best practices while meeting deadlines and quality standards. I have hands-on experience with CRM workflows and ticket handling.

Most recently, I managed social customer support for a fashion brand, responding to order inquiries and coordinating with internal teams to resolve issues efficiently while monitoring engagement and response quality. My background as a primary-level teacher strengthened my patience, listening, and conflict-resolution skills.

I am comfortable working European hours, available immediately, and seeking a long-term remote customer support role with a Europe-based company where I can contribute strong written communication, time management, and customer experience expertise.