Nandita Bhowmick
@nanditabhowmick
Learning & Development professional at Zinnia who onboarded 1,500 associates and improved new-hire productivity by 30%.
IndiaWhat I'm looking for
At Zinnia (formerly SE2 LLC), I lead end-to-end transition programs for US life and annuity operations, onboarding 1,500 associates and training 613 experienced associates through structured learning plans and readiness controls.
I redesigned the new-associate training strategy and stakeholder-aligned roadmap, improving new-hire productivity by 30% within 60 days. As a liaison between global process owners and regional teams, I reduced time-to-proficiency by 15% by eliminating training redundancies.
I designed and delivered more than 300 learning pathways, SOPs, and training guides across onboarding, New Business, policy servicing, and claims. I also built performance dashboards and SOPs to support training governance and KPI monitoring.
Earlier, I worked in backend operations at NTT DATA, brand management at Reliance Trends / Famiee India Pvt. Ltd., and accounting at Conce'rn. I'm seeking L&D, operations training, or training program management roles in Europe.
Experience
Work history, roles, and key accomplishments
Led end-to-end transition programs, onboarding 1,500 associates and training 613 existing associates. Redesigned training strategy, improving new-hire productivity by 30% and reducing time-to-proficiency by 15%.
Managed queues, target planning, and utilization reporting for HQ production workflows. Audited outputs and trained new joiners on process accuracy, and supported pilot projects for new clients.
Brand Manager
Reliance Trends / Famiee India Pvt. Ltd.
Dec 2013 - Mar 2016 (2 years 3 months)
Managed availability and operational performance across 500 stores, with dashboards, SLA tracking, dispatch coordination, and reporting. Coordinated hiring, range planning, e-commerce operations, and Order-to-Cash transformation support.
Accountant
Conce'rn
May 2008 - Jul 2011 (3 years 2 months)
Managed accounting records, billing verification, budgeting, P&L reporting, and coordination with internal and external auditors.
Education
Degrees, certifications, and relevant coursework
INIFD (International Institute of Fashion Designing)
MBA, Design Management
2011 - 2012
Pursued an MBA in Design Management at INIFD from 2011 to 2012.
North Bengal University
B.Com (Honors), Business Management
2007 - 2010
Completed a Bachelor of Commerce in Business Management (Honors) at North Bengal University from 2007 to 2010.
LOMA
FLMI Level 1, Insurance
Earned the FLMI Level 1 certification from LOMA.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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