Nandini Tiwari
@nandinitiwari
I grow enterprise client relationships through account operations, service excellence, and revenue-driving engagement programs.
IndiaWhat I'm looking for
At WeWork, I own account health for enterprise clients including JPMorgan Chase, Nationwide, and T-Mobile, maintaining 100% SLA compliance with no service gaps.
I generate retention and upsell outcomes through 10–12+ client-facing events each month, contributing ₹30L+ in revenue above target. I was named WeWork's Member Experience Champion in Q1 2025 and was promoted from entry-level to full-time within three months.
Earlier, I managed recruitment, onboarding, employee lifecycle operations, training, and engagement initiatives at Recruzy, following remote HR operations experience at Incampus. I work independently across stakeholders, vendors, and time zones to resolve issues before they escalate.
Experience
Work history, roles, and key accomplishments
Client Operations & Member Experience Lead
WeWork
Jul 2024 - Present (2 years 2 months)
Own end-to-end account health for enterprise clients, sustaining 100% SLA compliance and generating ₹30L+ in incremental revenue through client-facing programming. Named Member Experience Champion (Q1 2025) for service excellence.
HR Manager
Recruzy
Jul 2022 - Feb 2024 (1 year 7 months)
Managed end-to-end recruitment, onboarding, and employee lifecycle for client accounts. Designed and rolled out training programs that improved productivity and reduced ramp time.
HR Intern
Incampus
Sep 2020 - May 2022 (1 year 8 months)
Supported recruitment, onboarding, and employee-record management in a fully remote, distributed team environment. Assisted with training coordination and engagement initiatives.
Education
Degrees, certifications, and relevant coursework
EThames Degree College
Bachelor of Commerce, Sales & Marketing
Grade: CGPA 9.2/10
Completed a Bachelor of Commerce with a focus on Sales and Marketing, achieving a CGPA of 9.2/10.
Henry Harvin
HR Certification, Human Resources
Completed an HR certification program.
Digital Nest
Digital Marketing Certification, Digital Marketing
Completed a digital marketing certification program.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Skills
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