At PIPING ROCK PVT. LTD., I support e-commerce operations across Amazon Seller Central, Walmart Seller Center, eBay Seller Hub, and Shopify. I process orders, manage hold and failed-order queues, and investigate issues using established workflows.
I check stock and update inventory records to keep product availability accurate across sales channels. I also review product details and maintain reference information, including lot numbers, manufacturing and expiry dates, and ingredients.
I’ve contributed SOP documents for subscription and catalog workflows, customs duties and taxes, product requests, and pricing processes. I also assist international customers by email and chat and support social-commerce operations when required.
