Vibin Kunjumon

I am an e‑commerce associate with a strong IT foundation and proven operational results across major marketplaces. I optimize online retail operations, troubleshoot technical issues, and maintain high data accuracy to enhance customer experiences.

At eStore Factory I managed 300+ accounts across Amazon Seller Central, Vendor Central, eBay, and Walmart, processed orders, and handled shipping and returns to ensure timely delivery. I conducted market research and competitor analysis that improved product competitiveness by 15%.

I planned and executed targeted marketing campaigns that drove a 20% sales uplift during promotions and maintained product data with a 99.9% accuracy rate. I also identified and successfully appealed platform policy violations with a 99% reinstatement success rate.

Previously I supported administrative operations at Life Insurance Corporation of India and contributed to a system change that increased policy renewal processing efficiency by 30%. I thrive in collaborative environments and seek to apply my technical and administrative strengths to scale e‑commerce performance.