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Vibin Kunjumon

@vibinkunjumon

E‑commerce professional blending IT skills with operations and customer success.

India
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What I'm looking for

I seek an e‑commerce role where I can apply technical troubleshooting, optimize marketplace operations, drive sales growth, and collaborate cross‑functionally for measurable impact.

I am an e‑commerce associate with a strong IT foundation and proven operational results across major marketplaces. I optimize online retail operations, troubleshoot technical issues, and maintain high data accuracy to enhance customer experiences.

At eStore Factory I managed 300+ accounts across Amazon Seller Central, Vendor Central, eBay, and Walmart, processed orders, and handled shipping and returns to ensure timely delivery. I conducted market research and competitor analysis that improved product competitiveness by 15%.

I planned and executed targeted marketing campaigns that drove a 20% sales uplift during promotions and maintained product data with a 99.9% accuracy rate. I also identified and successfully appealed platform policy violations with a 99% reinstatement success rate.

Previously I supported administrative operations at Life Insurance Corporation of India and contributed to a system change that increased policy renewal processing efficiency by 30%. I thrive in collaborative environments and seek to apply my technical and administrative strengths to scale e‑commerce performance.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Anna University logoAU

Anna University

Bachelor of Technology, Information Technology

2011 - 2015

Completed a B. Tech in Information Technology at Anna University, focusing on IT fundamentals and practical applications.

Tech stack

Software and tools used professionally

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Vibin Kunjumon - E-commerce Associate - eStore Factory Private Limited | Himalayas