Vibin Kunjumon
@vibinkunjumon
E‑commerce professional blending IT skills with operations and customer success.
What I'm looking for
I am an e‑commerce associate with a strong IT foundation and proven operational results across major marketplaces. I optimize online retail operations, troubleshoot technical issues, and maintain high data accuracy to enhance customer experiences.
At eStore Factory I managed 300+ accounts across Amazon Seller Central, Vendor Central, eBay, and Walmart, processed orders, and handled shipping and returns to ensure timely delivery. I conducted market research and competitor analysis that improved product competitiveness by 15%.
I planned and executed targeted marketing campaigns that drove a 20% sales uplift during promotions and maintained product data with a 99.9% accuracy rate. I also identified and successfully appealed platform policy violations with a 99% reinstatement success rate.
Previously I supported administrative operations at Life Insurance Corporation of India and contributed to a system change that increased policy renewal processing efficiency by 30%. I thrive in collaborative environments and seek to apply my technical and administrative strengths to scale e‑commerce performance.
Experience
Work history, roles, and key accomplishments
E-commerce Associate
eStore Factory Private Limited
Jan 2023 - Present (2 years 9 months)
Managed 300+ e-commerce accounts across Amazon Seller Central, Vendor Central, eBay, and Walmart; improved product competitiveness by 15% through market research and drove a 20% sales lift via targeted promotions.
Temporary Administrative Assistant
Life Insurance Corporation of India
Jan 2016 - Jan 2023 (7 years)
Managed policy applications, endorsements, renewals, cancellations and payments while supporting a system implementation that increased policy renewal processing efficiency by 30%.
Education
Degrees, certifications, and relevant coursework
Anna University
Bachelor of Technology, Information Technology
2011 - 2015
Completed a B. Tech in Information Technology at Anna University, focusing on IT fundamentals and practical applications.
Availability
Location
Authorized to work in
Job categories
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