At WING Operations and Technologies Pvt Ltd, I manage e-commerce operations for clients in New Jersey, Texas, and Michigan. My work includes product listings, category creation, SEO, and order processing across Shopify and BigCommerce.
For the New Jersey client, I handle inventory reports, EPOS management, fulfillment tracking, order updates, and customer requests for modifications, cancellations, returns, and refunds. I also manage vendor invoices and MIS reporting using QuickBooks.
Previously, at OC Tanner India Pvt Ltd, I created merchandise and voucher catalogues in SAP for the IMEA region and managed orders, vendor coordination, and fulfillment reporting. My earlier work included seller onboarding, marketplace catalogues, product audits, and SAP shipment tracking.
