Nana Yaa Akomea-Mensah
@nanayaaakomea-mensah
Brand ambassador and sales-focused customer service professional building careers in health, wellness, marketing.
What I'm looking for
I’m a calm, dedicated and adaptable professional with hands-on experience in customer service, sales support, basic product promotion and recruitment. I can explain product benefits clearly, interact effectively with people, and learn quickly in new environments.
As a Brand Ambassador for Uber in Accra, I engage community members to introduce the platform and explain how it works. I assist interested individuals with sign-ups and onboarding requirements, guide new drivers through the steps to begin using the platform, and follow up with recruits to support onboarding progress.
At Colorbox Cosmetics, I welcomed customers warmly and helped them select suitable cosmetics through attentive listening. I processed sales using POS systems, handled basic transaction records, and collected customer feedback to support continuous service improvement.
My experience also includes National Service support with inventory checks, record updates, and receiving/confirmation of items and quantities, plus administrative and basic reporting tasks. Earlier, I worked as a Public Relations Intern supporting internal and external communication, drafting simple memos and short speeches—experiences that strengthened my communication and public interaction skills.
Experience
Work history, roles, and key accomplishments
Engaged community members to introduce the Uber platform and explain how the service works. Assisted with sign-ups and onboarding, guided new drivers on required steps, and followed up to support onboarding progress.
Sales & Customer Service Rep
Colorbox Cosmetics
Sep 2025 - Nov 2025 (2 months)
Provided warm customer service and explained cosmetics based on individual needs. Processed sales using POS systems, maintained basic transaction records, and shared customer feedback to support service improvement.
National Service Personnel
Materials Management Unit, Ministry of Energy
Dec 2023 - Sep 2024 (9 months)
Assisted with routine inventory checks and updated records to support materials tracking. Helped with receiving and confirmation of items and quantities and contributed to daily administrative duties and basic reporting.
National Service Personnel
Ministry of Energy
Dec 2023 - Sep 2024 (9 months)
Assisted with routine inventory checks and updated records in the Materials Management Unit. Supported receiving and confirmation of items and quantities, and contributed to daily administrative duties and basic reporting.
Public Relations Intern
Tema Metropolitan Assembly
Jun 2022 - Jul 2022 (1 month)
Supported internal and external communication tasks within the department. Assisted in drafting simple memos and short speeches to help deliver routine communications.
Education
Degrees, certifications, and relevant coursework
University of Professional Studies, Accra
Bachelor of Arts, Public Relations Management
2019 - 2023
Earned a Bachelor of Arts in Public Relations Management at the University of Professional Studies, Accra from 2019 to 2023.
Achimota Senior High School
2015 - 2018
Completed secondary education at Achimota Senior High School from 2015 to 2018.
Achimota Senior High School
Secondary school education, General Education
2015 - 2018
Completed senior high school education at Achimota Senior High School from 2015 to 2018.
Prince of Peace Presbyterian School
Completed studies at Prince of Peace Presbyterian School in 2015.
Prince of Peace Presbyterian School, Tema
Primary/basic education, General Education
Completed studies at Prince of Peace Presbyterian School in Tema in 2015.
Availability
Location
Authorized to work in
Job categories
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