Nana Amoatemaa Appiah-Kubi

Reconciled GhIPSS and partner transactions against FALCON to achieve 100% daily reconciliation accuracy and resolved failed transactions within 24 hours, increasing successful completions by 35%. Maintained 100% liquidity compliance and ensured 98% reversal resolution within 48 hours.

Managed daily communications and administrative tasks for school leadership, reducing parent response time by 40% and maintaining 100% task completion for principal-level requests. Processed petty cash and handled student/staff registrations to improve security tracking.

Supervised onboarding and training of 20+ staff achieving 100% policy compliance and produced daily sales and credit reports that informed executive decisions, contributing to a 30% increase in customer activation from qualified leads.

Conducted daily moisture and cut testing on 15+ cocoa samples to maintain a 95% quality standard and maintained inventory accuracy across four warehouses, identifying improvements that reduced production loss and costs by 10%.

Participated in digital marketing simulations and designed a sample ad campaign for Nestlé while collaborating with a virtual cohort to develop market-ready digital content and case study solutions.

Developed project roadmaps and coordinated community clean-ups, improving waste collection coverage by 40% and organizing stakeholder meetings to align program progress with recycling partners.

Managed front-desk operations and registered 100+ clients weekly while creating social media content that boosted engagement by 60% and improved appointment booking efficiency.

Coordinated travel logistics and reservations for airline personnel, handled 300+ reservation queries, and compiled operational reports to support civil aviation audit compliance at Kotoka International Airport.

Completed a Bachelor of Arts program focusing on Psychology and Information Studies from October 2017 to October 2021.