Open to opportunities

abigail woode

@abigailwoode

Message

I process accurate banking transactions, reconcile records, and support remote administrative operations.

Ghana

Message

What I'm looking for

I'm seeking a remote data entry, data processing, virtual assistant, or administrative support role where accuracy, efficiency, independent work, and attention to detail are valued.

I've built over 15 years of banking operations experience across Consolidated Bank Ghana, United Bank for Africa, and Erstwhile Beige Bank, ensuring accurate transaction processing, records, reporting, and compliance.

As Branch Operations Manager at Consolidated Bank Ghana, I oversee branch transaction documentation, review customer records, prepare operational and regulatory reports, and protect confidential customer information. I also coordinate operational activities and train team members on documentation requirements.

Earlier, I reconciled GL and suspense accounts, processed deposits, cheques, ACH transactions, standing orders, transfers, payments, and account reversals. My work has consistently required careful data validation, record management, discrepancy investigation, and timely issue resolution.

I've recently completed Data Analytics training and bring Microsoft Excel, SQL, Power BI, data cleaning, and data analysis fundamentals to remote data entry, data processing, virtual assistant, and administrative support work.

Experience

Work history, roles, and key accomplishments

Current

Branch Operations Manager

Current

Consolidated Bank Ghana Ltd

Sep 2023 - Present (2 years 11 months)

Ensure accurate processing, documentation, authorization, and tracking of branch transactions. Supervise documentation processes and prepare operational and regulatory reports.

Branch Operations Officer

Consolidated Bank Ghana Ltd

Jul 2019 - Aug 2023 (4 years 1 month)

Reconciled branch GL and suspense accounts and investigated discrepancies. Processed deposits, clearing cheques, ACH transactions, and payment requests.

Branch Operations Manager

Erstwhile Beige Bank

Oct 2017 - Jul 2018 (9 months)

Managed branch operational records and ensured accurate documentation of transactions. Supervised account-opening documentation and prepared institutional reports.

Acting Branch Operations Manager

United Bank for Africa

Jan 2017 - Jul 2018 (1 year 6 months)

Managed daily operational activities and coordinated branch operations staff. Monitored adherence to internal procedures and regulatory requirements.

Funds Transfer Officer

United Bank for Africa

Jan 2017 - Sep 2017 (8 months)

Processed interbank and intrabank transfers, standing orders, and customer investment transactions. Reconciled accounts and investigated discrepancies.

Cash Officer

United Bank for Africa

Jul 2016 - Dec 2016 (5 months)

Maintained accurate vault and cash-related registers. Verified, confirmed, and authorized payments in accordance with established procedures.

Customer Service Officer

United Bank for Africa

Jan 2015 - Dec 2016 (1 year 11 months)

Opened, maintained, and updated customer accounts and records. Managed customer documents and ensured proper filing and record maintenance.

Operations Staff / Teller

United Bank for Africa

Jan 2008 - Dec 2014 (6 years 11 months)

Processed customer transactions accurately and efficiently. Handled interbank and intrabank transfers, standing orders, payments, deposits, and remittances.