Naledi Michelle

I am a results-driven Customer Service Representative with over a year of experience in the insurance industry. My proven track record includes delivering exceptional customer experiences and resolving complex issues efficiently. I possess a deep understanding of insurance products and claims processing, which allows me to provide expert guidance to clients.

In my current role as a Hub Consultant at Prime South Africa, I deliver top-notch service to clients through various communication channels. I excel in resolving motor insurance-related issues on the first call and assist in training new joiners, sharing knowledge and best practices. My commitment to high customer satisfaction has consistently earned me recognition as a top-performing representative.