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NAJMA KHAN

@najmakhan

Project Manager and QA Analyst at Intercept, coordinating project delivery and quality assurance.

At Intercept, I work as a Project Manager and Quality Assurance Analyst, coordinating project and team management, quality assurance, and process improvement. I also contribute to B2B marketing strategy and award planning and submissions.

At Thoroughbred Fulfillment LLC, I worked across project management, QA, and business analysis. My work included analyzing business processes, Excel reporting, Magento 2 imports, and online order management with Logiwa.

Earlier, I coordinated programs at Care Foundation, including scholarship selection, candidate interviews, and program development from planning to execution. I also taught and supported students at Learning Alliance, preparing instructional materials and conducting assessments.

Experience

Work history, roles, and key accomplishments

Current

Project Manager and Quality Assurance Analyst

Current

Intercept

Jan 2023 - Present (3 years 8 months)

Managed projects and teams, ensured quality assurance and process improvement, and led B2B marketing and strategy initiatives. Oversaw award planning and submission management, creative strategy, and AI-powered marketing tools.

Project Management Team Management Quality Assurance Process Improvement B2B Marketing Strategy Award Planning Creative Strategy AI Powered Marketing Productivity Tools

Project Manager | QA Analyst | Business Analyst

Thoroughbred Fulfillment LLC

Jan 2021 - Dec 2022 (1 year 11 months)

Analyzed and improved business processes, managed projects and performance monitoring, and performed QA analysis and problem solving. Handled data analysis, Excel reporting, Magento 2 imports, and Logiwa and online order process management.

Business Process Analysis Process Improvement Project Management Performance Monitoring QA Analysis Problem Solving Data Analysis Excel reporting Magento Logiwa WMS Order Management Planning Coordination Team Management

Junior School Teacher

Learning Alliance

Jan 2020 - Dec 2021 (1 year 11 months)

Provided planning, coordination, and administrative support, taught subjects, and delivered online lectures. Created copywriting and content, designed instructional materials, and supervised examinations.

Planning Coordination Administrative Support Teaching Lecture Delivery Copywriting Content Creation Jamboard Instructional material design Supervision Exam invigilation

Program Coordinator

Care Foundation

Jan 2019 - Dec 2020 (1 year 11 months)

Coordinated school administration and programs, managed candidate selection and interviewing, and liaised with area managers. Provided student counseling and support, managed candidate data, and developed programs from planning to execution.

School Administration Program Coordination Candidate Selection Interviewing Coordination Student Counseling Data Management Academic Evaluation Recruitment Program Planning Cross functional Coordination Program Development

Teaching Assistant

Learning Alliance

Jan 2017 - Dec 2018 (1 year 11 months)

Taught phonetics, phonology, and primary-level subjects, and prepared instructional materials. Conducted educational activities, invigilated exams, and supported teachers with lesson planning and classroom management.