Project & program delivery professional experienced in technology implementations, cross-functional execution, risk management and stakeholder coordination.
Biddisha Bhattacharya
@biddishabhattacharya
Project & program delivery professional experienced in technology implementations,cross-functional execution,risk management &stakeholder coordination
What I'm looking for
I’m a project and program delivery professional with 5+ years of experience coordinating technology implementations, operational initiatives and cross-functional projects.
At BCLC, I coordinated multiple enterprise retail technology initiatives involving Product, IT, Finance, Retail Operations, Field Services and external vendors. My work included managing project schedules, milestones, risks, dependencies and stakeholder actions while keeping multiple workstreams moving from planning through implementation.
One of my key initiatives involved coordinating a technology rollout across 150+ retail locations. I also supported a province-wide network modernization program and retail payment modernization initiatives, coordinating implementation activities, vendor dependencies, project documentation, stakeholder communication and deployment readiness.
My strength is bringing structure to complex work. I build clear plans and tracking, identify risks and blockers, coordinate across business and technical teams, document decisions and follow through with owners to keep delivery on track.
Earlier in my career, I coordinated operational improvement projects at PHS Community Services Society and managed multi-location operations at Aditya Birla Capital.
I’m interested in remote Project Management, Program Management, Implementation and Delivery roles where I can help teams turn priorities into organized, successful execution.
Experience
Work history, roles, and key accomplishments
Project Analyst
BCLC - British Columbia Lottery Corporation
Aug 2024 - Present (2 years 2 months)
Project & program delivery professional experienced in technology implementations, cross-functional execution, risk management and stakeholder coordination.
Project Coordinator
PHS Community Services
Oct 2021 - May 2024 (2 years 7 months)
Provided frontline customer support across various departments, trained staff on internal platforms, and managed vendor relationships. Coordinated communication to streamline operations and improve response times.
Education Control Officer
Paladin
Nov 2019 - Oct 2022 (2 years 11 months)
Supervised daily operations and managed a team to ensure optimal performance and customer satisfaction. Improved operational transparency through accurate data entry and record maintenance.
Education
Degrees, certifications, and relevant coursework
British Columbia Institute of Technology
Diploma, Marketing & Communication
2019 - 2021
Studied Media Technique in Marketing & Communication, focusing on effective marketing strategies and communication methods.
Institute of Management & Information Science
Master of Business Administration, Business
2010 - 2012
Grade: Best Student Awardee
Completed a Master of Business Administration (MBA) with a focus on business management principles, awarded Best Student.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
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