At Blaze Solutions, I provide financial support to depositors, resolving questions about accounts, real-time transactions, and transfer statuses. I monitor high-risk payment workflows and cross-check payment dashboards against tracking spreadsheets to address discrepancies.
At Golden Flakes, I managed customer emails, chats, and support tickets for seasonal home services. I prepared service quotes, scheduled dispatches, and updated customer records using tools including Zendesk, Jobber, and HubSpot CRM.
At TBL Technerds LLC, I supported global enterprise clients and internal engineering teams, responding to application support requests and platform troubleshooting needs. I also managed digital asset metadata for production deployments across Google Play Console, Apple App Store Connect, and Samsung Developer Console.
