Naishad Laharu
@naishadlaharu
I lead billing, collections, disputes, and AR recovery across global payment portfolios.
IndiaWhat I'm looking for
At Houzeo, I lead end-to-end billing, collections, and disputes for a US-focused flat-fee MLS real estate platform. I manage invoice recovery, subscription renewals, AR strategy, chargebacks, and executive MIS reporting while partnering with Sales, Customer Success, Legal, and Finance.
I've also managed Canadian debt-recovery portfolios at Firstsource and e-commerce merchant accounts at Digital River, using data to improve recoveries, resolve payment issues, support compliance, and identify revenue opportunities. My work spans Tally Prime, Advanced Excel, CRM systems, Stripe, PayPal, SAP, Salesforce, and payment compliance frameworks.
Experience
Work history, roles, and key accomplishments
Senior Billing Executive
Houzeo India Pvt. Ltd.
Nov 2025 - Present (10 months)
Head the end-to-end billing and collections function for Houzeo's US-focused flat-fee MLS real estate platform, overseeing invoice management, subscription renewals, payment recovery, and dispute resolution. Lead the Disputes and Chargeback team, maintaining chargeback ratios within acceptable thresholds.
Senior Collections Executive
First Source Solutions Pvt. Ltd.
Jun 2024 - Oct 2025 (1 year 4 months)
Managed a portfolio of delinquent consumer accounts for Canacede, executing high-volume telephonic debt recovery and strategic data-driven collections analysis. Negotiated repayment plans and settlements in compliance with FDCPA and Canadian provincial regulations.
Account Assistant
ATG Business Solutions Pvt. Ltd.
Apr 2017 - May 2024 (7 years 1 month)
Managed a portfolio of MyCommerce e-commerce merchant accounts as the primary client contact, overseeing payment processing, account performance, compliance, and revenue growth. Identified upselling and cross-selling opportunities and led client onboarding and payment integration projects.
MIS Executive
Intelenet Global Services Pvt. Ltd.
Jul 2013 - Mar 2017 (3 years 8 months)
Built and maintained comprehensive MIS reporting infrastructure, including daily, weekly, and monthly dashboards covering process KPIs, agent productivity, SLA adherence, and TAT metrics. Automated reports using Advanced Excel, reducing manual effort and improving turnaround.
Education
Degrees, certifications, and relevant coursework
Gurukul College of Commerce
Bachelor of Commerce, Commerce
Grade: 78%
Completed Bachelor of Commerce with 78% in February 2014.
Maharashtra State Board
Higher Secondary Certificate, General Studies
Grade: HSC: 80%, SSC: 89%
Completed HSC with 80% and SSC with 89% in English medium.
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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