Nitya Vipin

Directed end-to-end global billing operations across Asia, USA, Europe, and the Middle East, managing a $10M USD portfolio across 3,000 services. Spearheaded the Microsoft Dynamics Billing System implementation, anchoring the entire project lifecycle from BRD formulation through UAT.

Orchestrated daily global billing operations, managing complex recurring and usage-based models for high-profile clients. Architected and deployed robust billing strategies, policies, and procedures to drive processing efficiency and invoice accuracy.

Executed invoice verification and accounting workflows within SAP, maintaining rigorous quality controls to ensure data integrity and zero invoicing errors. Investigated systemic root causes of customer billing complaints and collaborated with cross-functional departments to streamline resolution processes.

Executed background screening and identity verification workflows, auditing databases, public records, and official portals to validate credentials. Partnered with HR teams to conduct rigorous employment and reference checks aligned with company policies.

Conducted deep-dive debtor research and financial profiling, leveraging skip tracing tools and credit bureau reports to maintain data accuracy. Negotiated with delinquent account holders to accelerate cash recovery and structured flexible debt resolution strategies.

Grade: Distinction

Pursued a PG Diploma in Finance, achieving a Distinction.