Ravi Kumar
@ravikumar27
Collections and Accounts Receivable specialist driving cash application accuracy and 100% AR targets through O2C excellence.
IndiaWhat I'm looking for
I’m a Collections and Accounts Receivable professional with 12+ years of O2C experience across Billing, Renewal Operations, Collections, and Cash Apps. In my current role at Vimeo Technologies, I lead day-to-day collections efforts—resolving team queries, allocating tasks, issuing suspension/shutdown notices, and posting cash applications accurately on a daily basis.
Previously at Twilio and Deloitte, I owned end-to-end invoice and collections workflows, including SOA/portal billing issue resolution, unapplied cash handling, credit and overpayment coordination, and delivering daily/weekly dashboards to Ireland management. I also bring finance depth from earlier Billing and Dispute Management work—revenue recognition, credit notes, dispute approvals, and forecasting to achieve 100% cash targets—supported by tools like SAP, Zuora, Chargebee, Salesforce, NetSuite, Tally ERP-9, and QuickBooks.
Experience
Work history, roles, and key accomplishments
Led collections and cash application activities by resolving team queries, allocating tasks, and contacting customers for payment updates. Issued suspension/shutdown notices for non-payment, posted payments daily, and conducted debtor reviews to support on-time cash collection.
Managed customer collections by sending SOAs for open invoices and advising on credit/overpayment details. Resolved billing portal issues, supported cash application for unapplied cash, and reported KPIs through daily/weekly dashboards while forecasting monthly collectable AR to achieve a 100% cash target.
Billing & Collections Analyst
Jan 2017 - Jan 2021 (4 years)
Performed professional services billing within CA-Finance by invoicing clients, coordinating out-of-scope invoicing requests, and recognizing revenue upon completion. Supported collections as a team lead by producing outstanding statement of accounts, resolving mailbox queries across billing/cash apps, conducting internal audits, and forecasting monthly collectable AR to achieve a 100% cash target
Sr Executive - Invoicing
Cigniti Technologies
Jan 2016 - Oct 2016 (9 months)
Cross-verified SOW/PO details against invoice inputs, raised credit notes for incorrect invoices, and dispatched invoices for BDM approval. Posted sales entries in Tally-9 and QuickBooks, managed timesheet collection approvals, and supported revenue reporting for the finance controller.
Served as a single point of contact for customer invoicing by processing maintenance invoices, setting up milestone invoices, and publishing daily metrics. Handled dispute management (approval, credit/re-bill, and refund forwarding) and managed renewal operations by reviewing license/support details and creating pro-formas for clients.
Education
Degrees, certifications, and relevant coursework
Jawaharlal Nehru Technological University Kakinada
Master of Business Administration, Business Administration
2009 - 2011
Grade: 73%
Completed an MBA at JNTU Kakinada, scoring 73%.
Acharya Nagarjuna University
Bachelor of Commerce, Commerce
2006 - 2009
Grade: 71%
Completed a Bachelor of Commerce (B.Com) at Acharya Nagarjuna University, scoring 71%.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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