naimisha airukonda
@naimishaairukonda
Versatile project coordinator with expertise in supply chain management.
What I'm looking for
I am a versatile professional with a strong background in supply chain management, project management, and communication engineering. My experience spans various roles, including project coordinator and security officer, where I have honed my skills in multitasking and excelling in fast-paced, technology-driven environments. I thrive on making timely decisions and leading teams to achieve goals while ensuring compliance with regulatory standards.
Throughout my career, I have successfully managed cross-functional teams and delivered projects on time, aligning with client goals and marketing objectives. My analytical skills have allowed me to enhance customer experiences and improve operational efficiency, as demonstrated during my tenure at Amazon, where I boosted user satisfaction by 10%. I am eager to leverage my diverse skill set and experiences to make a meaningful impact in my next role.
Experience
Work history, roles, and key accomplishments
Project Coordinator
Trisha Design and Strategy Ltd.
May 2024 - Present (1 year 4 months)
Coordinated cross-functional teams to deliver projects on time, aligning with client goals and marketing objectives. Managed resource allocation, project documentation, and reporting to maintain project transparency and efficiency.
Security Officer
Security Concepts
Aug 2022 - Present (3 years 1 month)
Monitored premises through patrols, surveillance cameras, and other security equipment to ensure a safe environment. Ensured compliance with company policies and regulations related to security and safety.
Customer Experience and Quality Operation Associate
Amazon Development Centre Pvt. Ltd.
Aug 2021 - Mar 2022 (7 months)
Analyzed data to enhance Amazon devices, apps and services, boosting user satisfaction by 10%. Maintained 100% adherence to SOPs, improving efficiency and work quality.
Project Manager
ATC Design Studio
Sep 2019 - Jul 2021 (1 year 10 months)
Researched new design concepts, driving a 25% boost in customer satisfaction and a 20% increase in sales. Implemented office procedures that cut appointment scheduling time by 50%, enhancing productivity.
Virtual Technical Support Associate
Amazon Development Centre Pvt. Ltd.
May 2020 - Nov 2020 (6 months)
Assisted in developing statistical models to predict support ticket volumes and optimize resource allocation. Streamlined Amazon product support, boosting new user on-boarding by 20% and improving customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Fleming College
Certificate, International Freight Forwarding
2023 - 2023
Completed a certificate program focused on the principles and practices of international freight forwarding. Gained knowledge in logistics, customs regulations, and global trade operations.
Fleming College
Post Graduate Diploma, Supply Chain Management
2023 - 2023
Acquired advanced knowledge in supply chain management, covering areas such as logistics, procurement, and operations. Developed skills in optimizing supply chain processes and improving efficiency.
Conestoga College
Post Graduate Diploma, Project Management
2022 - 2022
Studied comprehensive project management methodologies, including planning, execution, and monitoring. Gained expertise in managing project lifecycles and ensuring successful project delivery.
Guru Nanak Institute of Technology
Bachelor of Technology, Electronics and Communication Engineering
2015 - 2019
Focused on the fundamentals of electronics and communication engineering, including circuit design, signal processing, and telecommunications. Developed a strong technical foundation in the field.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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