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Nailya TukaevaNT
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Nailya Tukaeva

@nailyatukaeva

Hotel receptionist at Grand Hotel Terme who managed bookings, check-ins and check-outs, and welcomed guests in four languages.

Italy
Message

At Grand Hotel Terme, I welcomed guests, managed bookings, and handled check-ins and check-outs. I used Ericsoft and Passpartout hotel management software and assisted guests in English, Russian, Italian, and Spanish.

At TSV FASHION GROUP SRL, I managed correspondence with Russian customers and translated into Russian. Earlier, I collaborated with local newspapers and television channels as a journalist in Russia.

I also served as Councillor for Welfare and Integration at Solarolo Town Council and volunteered at the MonsignorGiuseppeBabiniAssociation of Solarolo, assisting with document archiving, contact management, and secretarial work.

Experience

Work history, roles, and key accomplishments

SC

Councillor for Welfare and Integration

Solarolo Town Council

Jan 2014 - Dec 2019 (5 years 11 months)

Served as councillor for welfare and integration at the town council.

LC

Journalist

Local Newspapers and Television Channels

Jan 1999 - Dec 2009 (10 years 11 months)

Collaborated with local newspapers and television channels.

LS

Hygiene and Cleaning Services

La Lucentezza S.R.L

Provided hygiene and cleaning services in banking contexts.

BP

Floral Arrangement

Baldi Piante

Worked in floral arrangement.

Education

Degrees, certifications, and relevant coursework

IA

International Bodyguard Association

International Bodyguard Association Certificate, Security

2026 - 2026

Completed a Basic Level 100 hours certificate from the International Bodyguard Association.

UM

Umanaforma

English Course for the Workplace, English Language

2026 - 2026

Completed a 60-hour English course for the workplace.

UM

Umanaforma

Course on General Worker Safety, Occupational Safety

2025 - 2025

Completed a course on general worker safety.

UM

Umanaforma

Commercial Back Office Course, Business Administration

2025 - 2025

Completed a 60-hour Commercial Back Office course.

UN

University

University Journalism Course, Journalism

Completed a university journalism course.

Tech stack

Software and tools used professionally

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