At Franklin Group, I managed a high-volume accounts payable workflow across 20 properties, verifying invoice information and keeping digital records organized. I identified matching records that could have led to a $30,000 duplicate payment, corrected the issue, and notified property and regional management.
I also coordinated with vendors, property managers, and internal teams to resolve inquiries and investigate exceptions. I prepared recurring reports and maintained audit-ready documentation using Yardi Voyager, Nexus Payables, and Zendesk.
At PRA Group, I managed confidential records and prepared time-sensitive documentation supporting legal operations. I researched account discrepancies, coordinated with internal stakeholders, and met documentation deadlines.
At Bayview Physicians Group, I supported daily office operations, scheduling, patient communications, and records management. I also helped streamline intake workflows and support employee onboarding while maintaining HIPAA-compliant documentation.
