nadine Johnson

I am a dedicated and compassionate Customer Support expert with 5 years of experience providing exceptional service in dynamic settings. My expertise lies in addressing customer inquiries, resolving technical and service-related problems, and ensuring a positive customer experience through various channels including phone, email, and chat.

Throughout my career, I have demonstrated strong communication skills and the ability to maintain composure in high-pressure situations. I pride myself on fostering strong relationships that boost customer loyalty. My experience as a Brand Advocate at Sagility has honed my skills in documentation, organization, and interpersonal communication, while my previous role as a Sales Representative/Cashier at Courtney Taylor Tours allowed me to effectively manage financial transactions and adhere to operational procedures.