At Megaport, I own and prioritise product backlogs, working with engineering teams on requirements, user stories and delivery priorities. I launched an email notification system for targeted outage communications that reduced annual operating costs by more than USD 20,000.
Previously at Megaport, I analysed business processes and documented technical requirements, then contributed to API and automated web testing using Postman, Karate, Playwright, Cypress and GitLab CI. I also investigated defects and worked with engineering teams on resolutions.
At Qantas Digital, I helped launch travel insurance in the flight booking path, adding approximately AUD 1 million in annual revenue. My Qantas experience also included leading a third-party disengagement and transition that reduced annual operating costs by approximately AUD 300,000, and coordinating property projects, including a campus refurbishment and consolidation.
