Jamaiel Calingo

I'm a Product Owner and Associate Product Manager with over 9 years' experience driving product outcomes, retention, and platform migrations across B2B and B2C SaaS, Hosted, and Desktop applications. I have a strong track record of leading user-focused product delivery, data-led decision-making, and cross-functional collaboration to support business-critical platforms generating significant revenue.

In my current role, I lead product management and roadmapping across multiple platforms, successfully delivering major user migrations to cloud infrastructure with high issue resolution rates. I apply data analysis and customer segmentation to sharpen Go-to-Market strategies, resulting in stronger user engagement and retention.

I'm passionate about turning insights into action. I’ve led data integration projects that significantly improved trial conversion rates and enriched analytics capabilities that support executive decision-making. I focus on enabling teams to move from gut feel to data-driven prioritisation.

My earlier roles include leading Quality Assurance teams, driving automation, ensuring regulatory compliance, and reducing defects through process improvements. I also have a background in Technical Support, where I built customer empathy, sharpened problem-solving skills, and produced knowledge content that improved customer self-service and reduced escalations.

I hold certifications in Product Analytics, Scrum Product Ownership, and Automation, blending agile delivery, data literacy, and user-first thinking.

I thrive in fast-paced, cross-functional teams where I can challenge assumptions, drive clarity, and deliver outcomes. I focus on simplifying complexity, listening to users, validating assumptions early, and ruthlessly prioritising what delivers value. Whether leading platform migrations, improving retention, or scaling analytics, I bring a hands-on, pragmatic mindset focused on driving tangible product outcomes.