nadia raisya

Managed relationships with coal producers, suppliers, traders, and end-users to support transportation projects and business growth initiatives. Coordinated shipment planning and cargo movement, negotiated commercial arrangements, and conducted market research to identify new business opportunities.

Developed and implemented marketing initiatives to promote maritime agency and coal shipment services. Identified new business opportunities, maintained relationships with coal traders and cargo owners, and conducted market research and competitor analysis to support commercial decision-making.

Researched and identified new markets, growth areas, customers, and strategic partnerships. Supported brand visibility and business growth initiatives, collaborated with stakeholders to ensure excellent customer experience, and achieved sales targets.

Managed customer concerns and coordinated solutions to maintain service quality and operational efficiency. Developed databases and reporting systems to support data-driven decision-making and performed operational data analysis to identify process improvements.

Monitored customer satisfaction and supported relationship management activities. Conducted cost-benefit analysis for existing and prospective customers and supported sales and marketing initiatives through market research and reporting.

Pursued a Bachelor of Economics with a major in International Business Management.

Participated in the Erasmus Student Exchange Program for the Fall Semester.

Worked on a short course project about export import.